
Securus Technologies
Reviews and Complaints
Securus Technologies Reviews
Punishing families and people that care
Tried to pay a bill online for a call my wife accepted from a guy in jail
Securus Technologies - Inmate Phone Service Review from Buford, Georgia
Securus Technologies Inmate Phone Service Review
Securus Technologies Account Review
There will always be losers who blame others...
- Integrity
Securus Technologies - Inmate Calling Service Review from Montgomery, Pennsylvania
Most RUDEST, female on their end employee ID # 150423 Went by name Brittany! She was PURE TRASH! I will carry my complaint to the TOP!!
Securus Technologies - Refund Policy Review from Redwood City, California
Phone termination by staff
I am a mother of 4 whose husband is in jail on false charges. I have spent nearly $1200.00 to date on phone calls.
Several being dropped, static overriding my husbands voice, several fees for a direct bill account that I don't even have and money simply disappearing! I would be with you 100% but a class action law suit wouldn't get my money back. Only because most people in a class action suit get small amounts because the amount is split between so many. You would probably make out with your $20.00 but I wouldn't...
not $1200.00 worth.
However, just because of what they've done, whether I would receive all of my losses back or not, I would back you 100%. Jenna Bates Wheelersburg, Ohio.
- All their service sucks
SECURUS IS A COMPLETE SCAM ANSD THEY ARE TAKING ADVANTAGE OF YOU JUST LIKE A CRIMINAL
My boyfriend is incarcerated. First, they had no problem using all of my info to take phone call payments and VM payments....then tried to set up video visitation....they tried to say it wasn't my phone number!!
I then had to send in my Verizon bill twice...even with charges on there FROM THEM. finally after over a week they let me sign in...then I sent in the *** picture three times before they approved me. FINALLY! overdrew my account just to set up a video vist.
I did all of the tests including the webcam and it was all good. just tried to have our first visit...all of a sudden I could see and hear him but mine wouldn't work at all. after the visit time I did the check again on THEIR website and once again!! There I am!!
cam was working perfect again!
All they have to say is its my computer. I got a brand new computer a week ago and all of the system checks on the secures website are fine before and after but not during!!!
Charge Review
Haven't got all my calls Ive paid for, four times on my Debit over 30$$ each time
- Getting some of the calls
- Irresponsibility
Securus Technologies - Inmate Phone Service Review from Christiana, Pennsylvania
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Phone assistance sucks