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Securus Technologies in Dowagiac, Michigan - Horrible

1.4
Details
I never received my refund and when im speaking every other sentence is cut out its straight ridiculous
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Review
#1692488 Review #1692488 is a subjective opinion of poster.

Securus Technologies - PaymentPayment was excepted but the call did not go through

They say the payment will be refunded in 3-5 days
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Review
#1691058 Review #1691058 is a subjective opinion of poster.
Service
Securus Technologies Inmate Phone Service

Securus Technologies in Boston, Massachusetts - Horrible customer service.

1.0
Details
Needed to speak to a live operator but didn't comply. Charged me twice and disconnected call and never got to speak with my daughter.
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Review
#1690956 Review #1690956 is a subjective opinion of poster.
Service
Securus Technologies Customer Care

Securus Technologies - Horrible phone service

1.0
Details
Securus Technologies should be investigated by the FTC or the FCC. With the expectation of satisfying telephone service after having paid for their service, I can personally report that I can hear only about every other second or third word at most of a conversation with my son, not to mention the volume is so low that I can barely hear those few words he speaks. WHO HOLDS THEM RESPONSIBLE FOR INEFFECTIVE PAID PHONE SERVICE? THEY ARE A MONOPOLY.
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Review
#1690720 Review #1690720 is a subjective opinion of poster.
Pros
  • It is the only company available to call lo in tdcj
Cons
  • Poor quality
Reason of review
Bad quality
Preferred solution
Let the company propose a solution

Securus Technologies in Atlanta, Georgia - Payment

2.6
Details
Made my payment on account
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Review
#1690030 Review #1690030 is a subjective opinion of poster.

Securus Technologies - I have a account in my name I didn't make and was charged for it

Securus Technologies - I have a account in my name I didn't make and was charged for it
My entire purse was stolen on yesterday and my bank statement had you all on it of 45.98 plus 6 dollars I’m not sure who is doing this to me but I would love a refund of my money back please.
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Review
#1689992 Review #1689992 is a subjective opinion of poster.
Product
Securus Technologies Account
Reason of review
Bad quality
Loss
$52
Preferred solution
Full refund

Securus Technologies - Can't get ahold of company

1.0
Details
Need my money back asap
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Review
#1688976 Review #1688976 is a subjective opinion of poster.
Service
Securus Technologies Inmate Phone Service
Cons
  • Extremely bad at doing refunds
Reason of review
Return, Exchange or Cancellation Policy
Loss
$46
Preferred solution
Full refund
Tags
  • refund due
  • Securus America

Securus Technologies in Waterbury, Connecticut - I need my information securus tech

I need my information securus tech address to send my son for the phone call by mail please money order for phone calls.
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Review
#1688917 Review #1688917 is a subjective opinion of poster.

Securus Technologies in Alexander, Arkansas - Tablet

Like to get my tablet back on for inmate randall chandler 145170
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Review
#1688887 Review #1688887 is a subjective opinion of poster.
Reason of review
Reinstate my tablet
Preferred solution
Full refund

Securus Technologies in Fort Wayne, Indiana - Can’t add money

They hung up on me
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Review
#1687560 Review #1687560 is a subjective opinion of poster.
Product
Securus Technologies Account