Securus Technologies Reviews and Complaints
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Is this your company?
2
ISSUES RESOLVED
835
TOTAL REVIEWS
$230K
CLAIMED LOSSES
$1.5K
AVG LOSS
58.4K
PAGE VIEWS
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Cons
- Customer service
- Extremely bad customer service
- On hold 40 min
Pros
- When it actually works for a visit or phone call
- Theyll take your money quick
- No pros
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- Latest review first
- Most helpful reviews first
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Securus Technologies review: I have an invoice for $219 and I don't know why
I have an invoice for a $219 and I haven’t put that much money on the phone. I don’t know where it came from
Review
Pros
- Talking to my husband
Cons
- Cannot find a way to resolve problem of refund on their site
Reason of review
Problems with payment
Securus Technologies review in Rock Hill, South Carolina: Terrible
No one to talk to all on recording
Review
Service
Securus Technologies Inmate Phone Service
Pros
- Theyll take your money quick
Tags
Securus Technologies review in Grand Prairie, Texas: Because I need help from a live person
i deposit 30 $in my prepaid advance conect acc and my inmate had 6 dollars in his inmate devit acc how can he continue with the call when i had money in my ??? or can you explain to me how it works to have money in my advence conect acc what does he needs to do to use that money??? or can it be tranfer to text??
Review
Securus Technologies review: I'm trying to get a Refund from my video visitation
I was having a lot of difficulties with this video visit first it was frozen , then when we finally connected I couldn’t hear anything and there was a lot of static and noise !
Review
Pros
- Value
Cons
- I get cheeted on time my minutes
Reason of review
Bad quality
Preferred solution
Full refund
Securus Technologies review: No one to TALK all on recording
worst service ever worst service ever
1 comment
Review
Reason of review
Return, Exchange or Cancellation Policy
Loss
$10
Preferred solution
Full refund
Securus Technologies review: Need to set up video visit at the jail
I want to visit troy bogart I need to make appointment at the jail please help me
Review
Securus Technologies review in Jefferson, Georgia: File complaint
Nothing. Automated system AGAIN. This company is exploiting inmates and their families. These are the real criminals.
Review
Securus Technologies review: I need my money
You took 26.29$ of my money with no phone call!!
Review
Service
Securus Technologies Inmate Video Service
Reason of review
You took my money
Loss
$26
Preferred solution
Full refund
Tags
Securus Technologies review: Want to receive calls from CFC no. Inmate
I Am Not Getting Inmate Call From Rodger D.Wilson Detention facility..Knoxville Tennessee..Please Correct This..Thanks
Review
Service
Securus Technologies Inmate Phone Service
Reason of review
Cannot Receive Incoming Calls.Is My Number Blocked??
Preferred solution
Let the company propose a solution
Securus Technologies review in Strasburg, Ohio: Can’t answer the inmate phone call
It's all good now. Thank you
Review
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Yes you right no one to take to all on recording Worst service ever