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I am out of the country and have wi-fi but can not access securus st all. I can access every other site from here except securus. Now my loved one cannot make even local calls. This company takes advantage of families who need to talk to their loved ones. With their...
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#1353219
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Securus Technologies - Refund

No one spoke with me ive been waiting 4 months on a refund in the mail.if u aint refundes it i need put it on my sons account
#1351392
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Securus Technologies - Text messages

There text thst gives you link to get a phone message does NOT work. You pay $3.67 and there is no message. I talked to CS they don’t care. This company SUCKS BAAAAAD
1.1
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Advertised vs Delivered
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#1351100
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Securus Technologies - U have the wrong person

I cancelled account cause they moved my bf to another facility but i had 20.14 on my account an i could use it back on my card asap. Ty mitzi talbert
#1351038
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Securus Technologies - Video visit won't connect

We couldn't connect on the video visit at 8:00pm-8:20pm today. Hall county Nebraska jail said if you need to comfrim with them they will verify
#1348782
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Securus Technologies - Need to know how to request refund because inmate is no longer in jail.

I dont remember making a 4 digit pin & since i couldn't supply it... I couldn't get through to talk to a human.
#1347401
I called asked how much I needed to pay to keep my services going I was told $50.45 I made a $50 payment not knowing the 45cent would make a difference my account was converted to a prepaid account an my $50 was paid towards my full payment... I called to see what was...
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1.0
#1342949
I’m so pissed my acct has been blocked for fraudulent reasons! Well all that has been resolved and it says my acct is clear to receive calls! Well I was told by Securus it has to go through the fraud department and that it can take up to 14 days!!! Omg!! That’s not...
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1.1
#1340379
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Securus Technologies - Refund

Securus Technologies - Refund
My husband got deported the next day I put money on his inmate debit so I how can I get my refund
1.0
Details
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1339979
I have been using Securus for phone calls for 4 months. I haven't had any problems with the service working at all. My only wish is that the calls are expensive..It's around $3.20 for the first minute, and then drops way off in cost after that, so a 10 minute call is...
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#1339588