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Securus Technologies review in New Orleans, Louisiana: Refund not received

Refund not received as yet
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Review
#1694625 Review #1694625 is a subjective opinion of poster.
Service
Securus Technologies Inmate Phone Service

Securus Technologies review in Strasburg, Ohio: Can’t answer the inmate phone call

You sent me a 5 digit PIN Everything is asking for a 4 digit PIN
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Review
#1694597 Review #1694597 is a subjective opinion of poster.
Reason of review
Just please help

Securus Technologies review: Question about charges

4.0
Details
Yes the rep was polite, effective and precise and handled my call beautifully. Thank you!
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Review
#1694471 Review #1694471 is a subjective opinion of poster.
Pros
  • Once you get help reps are friendly amd efficient
Cons
  • Hard to get customer service
Reason of review
Good customer service

Securus Technologies review in Wilkes Barre, Pennsylvania: Add phone number to acct15202172899

Just need this number added they blocked my other number
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Review
#1694241 Review #1694241 is a subjective opinion of poster.

Securus Technologies review: I can’t add money to my account

I’m trying to put money on love one account and it’s not working urgent matter father is dying
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Review
#1693779 Review #1693779 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Talk to a Representative

Securus Technologies review: For refund

3.2
Details
My bf was released october 11th.yall cancelled my visitations cause of him being released.now yall have charged my account for another month when my bf is not in jail.ive called but cant talk to a person.please i need to cancel my account and want a refund
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Review
#1693386 Review #1693386 is a subjective opinion of poster.
Service
Securus Technologies Inmate Video Service
Pros
  • Remote visits
Cons
  • Cant reach a person bout refunds
Reason of review
Return, Exchange or Cancellation Policy
Loss
$45
Preferred solution
Full refund
Tags
  • refund due

Securus Technologies review: Number is blocked

Please unblock 9787709167 for Kevin kostiew at Worcester county jail so my son can call me I just put $10 on his phone account thank you
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Review
#1693344 Review #1693344 is a subjective opinion of poster.
Pros
  • Being able to talk to inmates
Cons
  • Uninformed representatives
Reason of review
Access/ activation issues
Preferred solution
My phone number has been blocked need to unblock soy son can call ke

Securus Technologies review: Having trouble adding funds

1.0
Details
I'm trying to add funds to my account to receive inmate calls and I'm unable to put the car at type it keeps saying error and every call I'm paying 579 for a call and it's supposed to be $2 and I need to add money to my account because I can't keep paying $5 every call I'm getting over 10 calls today I can't keep paying $5 every call
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Review
#1693269 Review #1693269 is a subjective opinion of poster.
Service
Securus Technologies Inmate Phone Service
Reason of review
Problems with payment
Preferred solution
Price reduction
Tags
  • Securustech Ripoff

Securus Technologies review in Clearfield, Utah: My account is not working

It’s saying I don’t have an account so the inmate can’t call me and when I try to call to figure it out it says my security pin is incorrect even though the app says that’s what my pin is
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Review
#1692709 Review #1692709 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
To fix it

Securus Technologies review in Dowagiac, Michigan: Horrible

1.4
Details
I never received my refund and when im speaking every other sentence is cut out its straight ridiculous
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Review
#1692488 Review #1692488 is a subjective opinion of poster.