
Securus Technologies
Reviews and Complaints
Securus Technologies Reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerI need a refund my son came out the same day he didn’t stay that long
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerI need a refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerTechnical issuesaccidental emagges to wrong inmate
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerTechnical issues
User's recommendation: Do not pay for a video chat.
- Talk to relatives
- Talking to loved one
- Video visits that dont connect
- Paying for services did not receive
Can't accept call
Calling inmate
I had a video visit that would not connect this the 7th time
- There avalable
- Cant receive a call
- Talking to your loved one
- Rude customer service
- False info to fund husband money on books never received
- Unrealible
Unbkock nunber
I closed my account and still haven't received my money
- I wana get to talk to my son and see him
- Took my money and i was not connected to phone call
Put the money on the wrong
They STINK
User's recommendation: Run the other direction - FAST.
- Talking to loved one
- No interest in helping you resolve your concerns
According to your customer service department my account is missing
Need to dispute a transaction on a call that was dropped
User's recommendation: Be careful using ur debit cards.
- Talking to loved one
- That the customer service dept cannot do refunds
- Very little effort of to resolve service representative
- Anything about this company
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This is happening to me right now!!