
Securus Technologies
Reviews and Complaints
Securus Technologies Reviews
I need help getting connected to incarcerated individual for E- messaging, having a difficult time
- Inability to find account to reach a human being who could help
To see why my passcode is not working and to unblock my number
Refund money
- Love how it works
- Unable to speak to a live person poor customer service
Can't log into app
No star... I have like over 12 calls that I need credited for due to system failure or correctional lockdown
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerRefund immediately
User's recommendation: Not to use.
- Talking to family member
- Needed to speak to a human
- Cant talk to a real person
- Hard to get customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerCustomer complaint
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerI'm trying to get a refund
Unable to talk to a live agent
User's recommendation: Do not use these guys, they don’t have your loved one in mind at all.
Add money to an inmates phone
My son has not been able to call me .
Horrible at getting messages delivered!
- Fast at taking ya money
- Get to talk to loves one
- Charging way to much
- Steal your money and put false charges on your account
- Unable to speak to a live person poor customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer- All of those already mentioned
Not receiving emails
- Concept good if they werent crooks
I want to speak to a live person
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