Securus Technologies
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDISGUSTING COMPANY
Preferred solution: My daughter apologized to
User's recommendation: DO NOT TRUST THEM
Added money to wrong account
- On line
- Customer service
Preferred solution: Deliver product or service ordered
User's recommendation: pick up the phone
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI want to know why i cant use a discover card
- Dont let you use a card besides mastercard or visa
Preferred solution: To use my discover card to add $ for calls
I have not gotten an answer yet
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProblems with the website
Preferred solution: Buying stamps with new card
Put monry on my son accounti h
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerUnknown credit card payment
- No pros at this moment
- Cannot find a way to resolve problem of refund on their site
- Not able to resolve issue
Preferred solution: Full refund
Billing and account problem
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey stole my money!
- Could speak to your loved one
- Steal your money and put false charges on your account
Preferred solution: Full refund
User's recommendation: Never use this company, they are thieves, period. They stole $23 from me.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI need a refund
Preferred solution: Full refund
User's recommendation: Add credit
Trying to bill the charges to my phone
User's recommendation: Waste of money company takes advantage of a poor situation
Billing me for a Bill that's not mine
User's recommendation: FIND ANOTHER SERVICE
Help with a debit account
Call won’t connect
Preferred solution: Fix issue
Issues with automated service and charged for a wrong phone#
- Unreliable service
- Extremely bad at doing refunds
- Being charged yet no service
Preferred solution: Full refund
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