Securus Technologies Reviews and Complaints
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Latest review first
I just made a complaint with the bbb.org maybe if more of us do something wil have to give. This is beyond frustrating and I will not tolerate it just bc my man is incarcerated it does not mean you can rip people off! Below is a copy of what I filed ..come on people...
Securus Technologies review in Bethesda, Maryland: T-Netix ripped me off.
I would like to know why i keep getting cut-off when i use T-netix phone services. I do not cuss so i should not be billed for each time I am disconnted. I want to be reinbursted for each time they cut me off for know reason and my son has to call back repeatly. This has happened at least nine times or ten. I am so disapointed with T-netix services, I want something to be done about this because T-netix is just ripping people off. It's a shame to take people's hard earned money.
Securus Technologies review in Austin, Texas: Did not refund money
My love one called but the phone hung up we only talked for a few minutes now they want refund my money.This company is a ripe off.Someone need's to put a stop to this, these calls cost to much for 1 and honestly I don't care if it's 5 dollars or 20 dollars I want my money back, the economy is already a wreck someone please help. I will give no names of who my love one is, I feel that's not important. And another thing they need to find people who speaks better english I can barely understand what they are saying when we speak on the phone, please refund my money.
I am on disability and prepaid t-netix forty dollars for calls. did not have service for 5 days. They finally called and asked if service was on. I said yes but said something was wrong with my rates. I was paying long distance but my rates are local. After 4 hours on...
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