Not resolved
4.1
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
0 comments

I logged onto my securus mobile account to add money and i had a negative balance of $78.00 and there is no reason it should be negative at all. I need my account up and running as soon as possible my husband is currently in pike county jail and i to speak with him daily.i spend a large amount of money using securus as well as several other family members of mine so this issue is a hige inconvenience.

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