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THIS INMATE CALLING COMPANY IS BEYOND DIS BELIEVE. MY HUSBAND WAS LOCKED UP IN A DETENTION CENTER LOCATED IN BRAZORIA COUNTY TEXAS.

ON THREEE DIFFERENT OCCASIONS I PAID FOR THE TELEPHONE CALL AND I WAWS NOT ABLE TO SPEAK TO MY INMATE. THIS COMPANY STILL CHARGED MY CARD WHEN THERE WAS NO CONVERSATION WITH ME NOR THE INMATE. ON THE INMATE SIDE THE CALL APPARENTLY HAD HUNG UP BEFORE THE CALL WAS CONNECTED, AND I GOT CHARGED. WE ALL KNOW THESE CALLS ARE NOT CHEAP AND ITS DIFFICULT TO NOT GET TO SPEAK TO A LOVED ONE WHO IS IN NEED AT THE TIME.

I WOULD RATHER USE JAY PAY AND I SUGGEST YOU TO DO THE SANME OR GO ANOTHER ROUT. AFTER THE THIRD CALL I REACHED OUT TO THIS COMPANY VIA EMAIL AND I HAD REPORTED THAT TECHINICAL ISSUES TO THIS COMPANY AND AWAIT A RESPONCE 6 DAYS LATER I STILL HEAR NOTHING, AFTER THIS I REACHED OUT TO MY CARD COMPANY AND THEY ADVISED ME THAT THE MERCHANT REFUND HAS TO BE DONE THROUGH THIS COMPANY. STILL I AWAIT MY REFUND.

THIS COMPANY IS EXPENSIVE AND INEFFICIENT TO THE TERMS OF THERE POLICY. THEY STEAL MONEY AND DONT RETURN IT TO THE CUSTOMER THEY TOOK IT FROM BY CHARGING AN ACCOUNT AND NOT EVEN GETTING TO SPEAK TO THE LOVED ONE INCERASATEEDL AT THE TIME

User's recommendation: GO JAYPAY.

Monetary Loss: $50.

Securus Technologies Cons: Over charge, Charge when not connected, Add charges that are unaware of, No replys when reach customer support, Technology issues report no responce.

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