Reviews and Complaints
Securus Technologies Reviews
Unable to Connect
User's recommendation: Patience.
- Video visits that dont connect
- No live representative on call
Video visit didn’t work
- Chop it up a little better than a phone call
- I shouldnt have to pay for broken service
- Poor customer service haha more like no customer service
- Being charged yet no service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check ourVerified Reviewer New Reviewer
User's recommendation: Be careful on putting your information then they will take money off your card and you won't even get to talk to anyone.
Securus app is saying my number is blocked
User's recommendation: Oo.
My Number Is Blocked
User's recommendation: You Can't call anyone to talk to them!
The app hasn't been working all day
Unblock my number
Can't get calls from my son
My money is on another account by mistake please move it so he can call me
Can't deposit money to a inmate
Need to know why I haven't been approved for video visits ll
Change phone number on account
Not review need assistance
I bought stamps and the stamps were not put into my account
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