Latest review first
Securus Technologies - Number is blocked
The facility can not get through my number because it says it is restricted.. I need to get it unblocked for the hobbs facility please...
For six weeks I’ve had routing issues where my husband calls me and the lines never connect. For six weeks I’ve caleld Secrus and submitted over ten tickets. I’ve requested to be transferred to the I.T department and was denied that and told that the representive can’t...Read more
Securus Technologies - Because my payment is being rejected
I want t speak with human not robt
Securus Technologies - Need assistance funding advance connect account
I cannot fund my advance connect account on your automated system. I enter cards I know to be good and the system tells me it is unable to complete my transaction,. try another card. I do, same thing. In the past I have gotten through a human being who was able to help, but presently thew only person I can reach will only reconnected me with the automated system that refuses to complete the transaction and accept my payments. What can I do? firstname.lastname@example.org 847-687-54787
I didn't like
- Inability to find account to reach a human being who could help
Securus Technologies - Issue not addressed
The Tablet is fine. It works but the headphones or earphones just stopped working. He needs them to be replaced. I tried to call and talk to a person for inmate: Chad Julian ADC# 134481 Eloise Julian 479 790 9357 ejulian@ prodigy.net
Securus Technologies in Pula, Istarska Zupanija - Scammers
THEY CLOSED MY ACCOUNT BECAUSE MY IMATE COULDNT GET CALLS SO THEY SAY THEY CAN DO THIS IN 90 DAYS WITHOUT EVEN TELLING YA CLOSED DOWN OUR NUMMBERS TO REOPENED RECENTLY THEY TOOK MY BALANCE I HAD ON ACCOUNT AWAY AND SAY I OWE THEM MONEY ASKED IF RATES WENT UP THEY SAID NO WELL I DIDNT GET THE CALLS TO LOSE MY BALANCE I HAD DROPPED CALLS RECORDING MESSAGES COMEING ON ALWAYS COULDNT GET ANY CALLS NOW I WANNA CLOSE MY ACCOUNT AND CANT BECAUSE THEY SAY I OWE THEM MONEY
Pula, Istarska Zupanija
I didn't like
- Blocked calls
- No interest in helping you resolve your concerns
- Paying and not receiving
Securus Technologies - The caller hung up?
Why does this keep happening when I press one? I’d like either my caller is hanging up on purpose? Cause usually when I get a miss call it shows a voicemail of a message but nothing. What’s up with this phone service? I haven’t heard from my guy in 4 days!
Securus Technologies - To see how it works
Ok.I would.like to know how much money you have to put on the account to activate it.And how can I get my digit pin
Securus Technologies - Calls not going through!!!!
My husband is currently in jail right now, and he has tried several times, back to back, to call me. Every time I answer it, it will say “ to accept charges press 1 , to refuse charges press 2, press 3 etc” Every time I press 1 it just repeats the options again and then hangs up the call. Has anyone else had this problem ?? I called securus and all they can do is "submit a ticket" that takes 24-48 hours! Extremely inconvenient especially when they are the only means of communication.
Securus Technologies - NOT HELPFULL!!
everytime I call I get representative that dont know what they are doing, always get different answers for everything !! I dont know why they call this line securus technical support they are NO HELP!all they can do is reschedule and cancel appt!! we can all do that!! THIS SYSTEM SUCKS!! terminals are always down!!!! at the facilitis and no one seems to care!!!! you just get the round around from the facility and securus
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