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Forgot my password and username | Securus Technologies review from Mcdonough, Georgia

Just missed your call. Tried to pick up but too late. Don't have my username or password. Was in my book but got lost In the move. My son is in jail and not in a good place. I'm sure I have several accounts with y'all. Thank you so much & God bless you
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Review
#1759198 Review #1759198 is a subjective opinion of poster.
Product
Securus Technologies Account

I need to unblock my number | Securus Technologies review

I blocked my number so my husband couldn’t call. I need to unblock it now. When I go on my account it says active but I don’t think that’s right. Please help!
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Review
#1759696 Review #1759696 is a subjective opinion of poster.

For refund | Securus Technologies review

I ordered refund and I haven't received it and I cant get ahold of anyone
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Review
#1758460 Review #1758460 is a subjective opinion of poster.
Reason of review
Waiting for refund
Loss
$100

Inmate account balance | Securus Technologies review

3.0
Details
My fiancé and I really believe that we are being ripped off when she calls me. I keep an eye on my timer on phone. At $.23 per min, I should be able to talk to her for 4 minutes. My phone shows we only talked 3 min and 10 sec. If my math is correct, We have been ripped off by securustech.net of a $1. Not just once, but most of our calls.... $.30 here and $.50 there. I believe that the phone company made it a rule not to give us the balance cause they don't want us to know. Oh yeah,,, asking bout my own money of how much I have left is considered a security risk and/or threat..
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Review
#1758354 Review #1758354 is a subjective opinion of poster.
Pros
  • Good scheme
Cons
  • Rip off
Tags
  • Securustech Ripoff

You charge my credit card twice but I never got the call | Securus Technologies review

3.0
Details
When the call come through you charged my card twice and the call hung up before the person ever got on the phone I would like to have my money back
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1 comment
Anonymous
#1806388

They charged me twice for the same services and now for years they won’t allow me to use my bank card or credit card in my name. I’ve asked why but they won’t allow me still.

So I solved that problem i use my sisters account. Securus sucks

Review
#1757567 Review #1757567 is a subjective opinion of poster.
Service
Securus Technologies Inmate Phone Service

Adding funds issue need phone time asap | Securus Technologies review

Its not accepting my card
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Review
#1757462 Review #1757462 is a subjective opinion of poster.
Pros
  • Theyll take your money quick
  • Being able to talk to inmates
Cons
  • Extremely bad customer service
  • No interest in helping you resolve your concerns
Reason of review
Order processing issue
Preferred solution
Deliver product or service ordered

Talk about a deposit i made | Securus Technologies review

3.9
Details
For some reason my money was put on, but they started me a new account they fixed it by transferring it to my existing account very helpful and considerate thank you securus
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Review
#1757175 Review #1757175 is a subjective opinion of poster.
Pros
  • Talking to my husband
Cons
  • Charged while not having service
  • Not being able to speak to their father
Reason of review
Good customer service

I need information on how to set up my own account with my number I have a recycled cell phone number that has been used. | Securus Technologies review

I'm trying to set up a secures account but I have a recycle cell phone number that has already been used how to set up my own account this number is in my name to my own cell phone company
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Review
#1756896 Review #1756896 is a subjective opinion of poster.

Do not use this SECURUSTECH.ONLINE they will rip you offI PAID $50 TWO DIFFERENT TIMES ONLY ONE POSTED, AND ONLY RECEIVED $30 OF THAT $50 ON MY PHONE ACCOUNT | Securus Technologies review

1.0
Details
SO NOW I CAN'T GET A HOLD OF A REAL PERSON ONLY AUTOMATION THAT SHOULD BE A BIG CLUE RIGHT THERE. DO NOT WASTE YOUR MONEY JUST PUT THE MONEY ON THEIR INMATE ACCOUNT AT THERE JAIL AND THEN THEY CAN CALL FROM THEIR OWN INMATE ACCOUNT.
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1 comment
Christopher M
#1804502

I got a email from them only to state that was the correct amount in transaction but my account still only shows $30

Review
#1756738 Review #1756738 is a subjective opinion of poster.
Service
Securus Technologies Phone Service
Pros
  • Theyll take your money quick
Cons
  • Stealing money
  • You
Reason of review
Poor customer service
Loss
$150
Preferred solution
Full refund

I don't have any | Securus Technologies review from Natchitoches, Louisiana

I had put 25 dollars on my account so I can receive calls from Orleans parish prison but when I get the call they saying I have to pay for a call
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Review
#1756054 Review #1756054 is a subjective opinion of poster.
Service
Securus Technologies Inmate Phone Service