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Using the securus website makes it virtually impossible to schedule an on-site visit. I am able to select a state then when you click facility, it gives you a list of states or just a grey box
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Anonymous
Mark uk

Securus tech why is your website or working, Been trying to fund my fiancé debit account for three days now her phone credit is dropping, I can’t visit her, The phone calls ar...

1.0
#1275485
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Securus Technologies - I need to ask a question

They was connecting me to someone to "help" and the customer rep hung up on me
1.1
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1272512
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Securus Technologies - I need to ask a question

Need for your company to call me asap
3.8
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1266744
Securus Technologies - AccountAmount
Securus Technologies - AccountAmount
ON May 25th made a payment and my bank account was charged 4 times due to a system glitch (per securus supervisor). My account was adjusted the same day and my bank account reversed the charges. My account was never negative throughout this whole process. I just like...
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1.0
I didn't like
  • Unprofessional ppl w no knowledge on how to handle cust issues
  • Paying for services did not receive
  • Overcharging my bank account
#1265747
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Securus Technologies - I’m having trouble putting money in the account

I need assistance ASAP . I’m having trouble putting money idk if I’m block or it’s just not letting me,
#1265137
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Securus Technologies - Frusteratin6

After 2 times calling i finally got helpDeadDeadDead
2.5
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Website
#1264866
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Securus Technologies - Y’all are taking Extra money off my CARD !!

Y’all are taking extra money off my card in I want my money back
#1263574
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Securus Technologies - Remove a number from account

Remove a number from my account
2.3
Details
Billing Practices
Customer service
Website
#1259538
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Securus Technologies - NO HELP!!!!

Securus Technologies - NO HELP!!!!
No person to talk to ALTHOUGH the bill clearly states differently. See Photo
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1258136
On May 14th(3 days ago) My loved one called and as soon as I accepted the call the facility phone (securus phone) ended the call. My loved one purchases a phone card weekly from Commissary. Mind you,these are Securus Phone Cards,commissary purchases these from Securus...
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#1258045