Reviews and Complaints
Securus Technologies Reviews
Need a refund
I need a reason why you charged my dept card without permission
User's recommendation: I don’t know if there is a recommendation because you’re kind of stuck if you’ve got a love one in jail but they sure are ripe in my checking account.
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Necesito ayuda con el código asociado a mi telefono
User's recommendation: Ayuda más directa.
My grandson put money on my sons acc n didn't hav permission I need to talk to someone at securus
- Lack of personal customer service
- Cannot even reach anyone to talk to
Declining my debit card
The customer service sucks
User's recommendation: Don’t do it…..
Can't talk to customer service
- Able to add money
- Can not talk to customer representative on the phone ever
Adding money tablet
Put money on a debit account
User's recommendation: Sucks.
User's recommendation: Spend money wisely.
- No live agent if u do manage to get one issues arent delt with
- Calls never connect
- Hard to get customer service
Closing video visit app and stop payment withdrawal
User's recommendation: Be aware of the small inconsistent rules of product providers.
- Contact loved one
- Can contact loved one
- Charges against account after closing account
Need e mail with my pin for my visit need to know how to get money back I put on an inmate account for phone callztoday
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