I tried to set up Securus over 25 Times in 24 hours and no matter what you put it keeps directing you through a never ending loop of typing your personal information in and never gives you a human on chat or by phone. Endless torment, and time consuming day.
Finally I got someone who told me to go back to that same insanity. So I looked up customer complaints and found this to be yet another money dragging corruption of yr correctional facilities. I’m sure someone’s pockets are being lined with these thousands of dollars. Thankful I was to pissed off to give these idiots my credit card number.
Only a fool would do that! Y’all do your homework!
Product or Service Mentioned: Securus Technologies Customer Care.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.