108 views
0 comments

If I had to describe ghetto, I would say the reps that answer the help number for Securus. They are uncaring, and have very little ability to communicate.

I had to get firm and rude to get them to listen to my need. The site to enroll is not friendly, and difficult to maneuver. I have technical skill and it took two days of calling for assistance.

The reps on the other hand were very professional and helpful.

Securus, save yourself more of the goldmine you earn from these expensive services by eliminating the horrible phone reps working for your company.

Reason of review: Poor customer service.

Location: Denver, Colorado

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Securus Technologies Reviews

  1. 780 reviews
  2. 180 reviews
  3. 89 reviews
  4. 77 reviews
  5. 53 reviews
Securus Technologies reviews