Securus Technologies Customer Service
Contact Securus Technologies
- (800) 844-6591
Email:
Headquarters Address:
Social Networks:
Summary of Securus Technologies Customer Service Calls
Customers Contact Securus Technologies to Ask about:
Account:
- “Cant use my account ive forgot my pin”
- “Put money on account”
- “Start an account”
Refund:
- “Refund”
Payments and Charges:
- “I was billed $53 on my credit card, for a Video Call I never made”
- “U have charged my account without providing service”
Cards:
- “Card payment”
Staff:
- “I need to talk to a customer service”
Other:
- “Have a new email, can't make an appointment for visitation. Need to talk to someone”
- “Can't accept calls”
- “I did not get to use my video visit and would like a credit for another one”
About Securus Technologies
Inmate Phone Service, Phone Service, Customer Care, Phone Plan
Integrity, Value, Sincere, Idea of video visits, Honestry
Customer service, Extremely bad customer service, On hold 40 min, Wait time, Not able to resolve issue
Since 1986, Securus has been a leading provider of communications solutions for the correction facilities. In particular, the company installs and centrally manages modern call management and communications solutions employed by correctional establishments, and offer a variety of comfortable payment products and services to inmates as well as their friends and families. These would include secure instant mail, call platforms, automated information services, voice mail, etc. Securus is based in Dallas, Texas, while serving almost 2,200 correctional establishments throughout 44 states which engage 850,000 inmates. At the present time, the company may boast 67 industry innovations and about 40 pending patent approval. Customer and technical support are 100% in-sourced and active 24/7.
Securus Technologies is ranked 286 out of 1807 in Telecommunications category
Where Reviews Came From
- Houston, Texas, United States
- Carrollton, Texas, United States
- Chicago, Illinois, United States
- Dallas, Texas, United States
- Philadelphia, Pennsylvania, United States
- Atlanta, Georgia, United States
- Austin, Texas, United States
- Tampa, Florida, United States
- Miami, Florida, United States
- Denver, Colorado, United States
Securus Technologies Stats
Number of Reviews
Number of Comments
Number of Calls
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