New Reviewer
1 comment

I tried to get on a non paying for my son and he pays on his end why do I have to pay a home phone bill and a cell with all un limited been for yrs and and Iask them to not put me on it talking about a $200phone limit I don,t want and they refuse to take it off my home phone and my cell not happy at all I don't need them ok that's as good as it gets I don't want them and they force their self on people please get it off my home phone and cell.thank u very much your company is not needed for me.

Product or Service Mentioned: Securus Technologies Phone Service.

Monetary Loss: $19.

Location: Borger, Texas

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Securus is an evil, evil company. They pay the jail administrator a hefty fee (up to 40%) to be THE ONLY phone service available for inmates.

That's a monopoly, and those are kickbacks. The quality of their service is abysmal, I get disconnected frequently, and often there is so much static and interference on the line I can barely hear. Their customer service is essentially non-existent, and they have a policy to not issue refunds for cell phone users - even though THEY DISCONNECT THE CALLS. They charge you for the maximum allowed time for a call (20 minutes) even if you get disconnected, BY THEM, after one minute.

Then they won't issue a refund because you're on a cell phone and they say they're not responsible for dropped calls on cell phones. THE CALL WASN'T DROPPED, IT WAS DISCONNECTED BY SECURUS. I know this because a recording comes on and says "This call is being terminated, no third party calls are allowed," even though it's NOT a third party call.

Help file a class action lawsuit against this vile, criminal company. Send your contact information to: ClassActionSecurus@***.com.

Securus Technologies Reviews

  1. 695 reviews
  2. 162 reviews
  3. 81 reviews
  4. 77 reviews
  5. 43 reviews
Securus Technologies reviews