Securus Technologies - I feel ther has been misjustice! Id like to speak to someone before i take legal action
My son is an inmate at holliday unit TDCJ tx. And I'm more then confused as to I which order your company runs things I do know for sure that I've been being charged every single month since 2016 until present ..some I'll see multiple withdrawals in a month.
Thing about that is that my son has only been locked up since december 2020.
* A totally serious concern *
BUT MY CONCERN AT THIS VERY MOMENT IS THE FACT I put money on his prepaid account and still no calls ...
*Mobile app has a totally different Id # then his TDCJ cid#.
* Also why when I click on payment history it shows the last payment I made is in 2018. Perhaps there is a logical and error on my end .there are just a lot of inconstancy ...
One thing is certain ,I'm consistently having to battle with this same issues ...
User's recommendation: I can't even get my own issues assessed I certainly am not about to recommend.
Location: Grand Prairie, Texas