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Makayla has the worst customer service ever... service reps are literally no help poor communication skill and disgusting attitudes.

I asked to speak to a manager.

I was put on hold until I hung up. I figure out on my own.

Product or Service Mentioned: Securus Technologies Customer Care.

Reason of review: Poor customer service.

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You're a flaming genius. Why didn't you try a little harder before calling ?

Obviously you were able to figure out how to operate a jail phone system. You may even be bright enough to get into jail yourself - problem solved.