Not resolved

My husband would try and call me.and it would connect and hang up and it has taken all oour minutes away..I want my refund back to my account

Product or Service Mentioned: Securus Technologies Inmate Phone Service.

Reason of review: Return, Exchange or Cancellation Policy.

Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Mar 20.
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On 11-24-2018 paid for a phone visitation with my son was not able to see are hear him. Went back and forth trying , My name Regina Murphy


I would like to be included in that lawsuit.Securus is nothing but a joke

to Melissa #1610530

what law suit I want in?


They did the same thing to me. Someone should start a class action lawsuit against this company.

I think I'm going to see if I can contact the FCC to see if they will investigate this company because the company claims that if you didn't press 1 you won't be charged but even after the inmate hangs up their advertising meesage keeps playing on your voicemail so it "looks" like you were talking when you weren't. And forget trying to speak to someone on the phone.

to 1Firedanc #1449985

I totally agree...I will contact the FCC as well. This company is full of {{Redacted}}.

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