Securus Technologies Questions and Answers
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Can't add a phone number
It was once on an account I removed number and closed account how to add to new account
How do I check to see if my phone number was blocked
According to Securus Technologies FAQs in order to check whether your phone number was blocked, you should contact Securus Technologies customer service. You may reach them by phone at 972-734-1111.
Why was I charged
Why was I charged 45 dollars.
If you don't know what you were charged for or if you think that you were charged by mistake, you can contact Securus Technologies customer service by phone at 972-734-1111 or by email at sales@securustech.net
Where is my refund
My account was closed on September 23 2019 and my refund still has not came and it was 55.00 or more.They said 4 weeks it's been that long.my address is 3325 Beech Drive Decatur ga.30032
I have tried several times to schedule on site visit but it kept saying error
It keeps saying error
How do I transfer funds ?
I want to switch funds from one phone number to another
How to unblock a number
My status bar say block call customer service the number I Need unblocked is 6015264616
- log in to your account.
- Select manage my account.
- Find Block/Unblock my number.
- Choose unblock and confirm your action.
how i speak with someone every time i call i can not get through !!!!!!!!
How can I get a refund
I paid 20$ to talk on the with my boyfriend wen he called yesterday it said I had no funds and had to sign up but I just put 20$ on there on the 26 I’m and trying to figure out we’re my money went
How to get a refund?
How can I get my refund?
If you have a Securus Online account, please:
- Log into your account.
- Select Manage Account.
- Select Close Account and confirm your action.
Are the calls cheaper if you have the local number in the state where the inmates are
How do I schedule a video visit at the facility??
Go to: Securustech.net/Video Visitation, click "Sign Up" to create your account and add Video Visitation today.
You will be required to submit information such as your name, address, and photo identification. Once your account is created and validated, you will need to request access to one or more facilities that offer Securus Video Visitation.
Once approved by the correctional facility, you can begin scheduling your Securus Video Visitation on sessions.
Hey have money on my account and phones are not going thru.
Hello, I checked my account earlier because my bf is trying to call me from Mohawk correctional facility and when I pick up it then says inmate had hung up. It has happen 4 times today. When I called they said I had money in my account so not sure why it’s doing that?
If you have problems with getting the calls, please contact Securus Technologies customer service by phone at 972-734-1111 or at 972-277-0300
What is the call rates calling into 573 number from Pike County
Your question is quite specific. Please contact Securus Technologies customer care by phone at 972- 734-1111, by email at sales@securustech.net
Why does it say my account is incomplete zi registered on Sept 1st 2019
Why is recorder saying my registration is incomplete I registered on September 1st 2019
Your question is quite specific. It is better to contact Securus Technologies customer service by phone at 972- 734-1111, by email at sales@securustech.net
Who's tryn to contact me
I recieved a call from an inmate but no name
Why cant I log into my account. Its telling me invalid user info. I've had the same password and account for almost 6 month
Its telling me invalid user info when I put my password in. I've had same account for almost 6 months
How can I retrieve my phone calls if I accidentally pressed the wrong number ?
I got a phone call from Rockwall county jail but accidentally I pressed 2, how can I receive the phone calls
I try to male account but i dont live in usa but Norway
I dont live in usa but Norway. I can't write my adresse and country. What can i do?
Your question seems to be specific. Try to contact Securus Technologies customer service by phone at 972- 734-1111, by email at sales@securustech.net
how much balance does have?
how much balance does he inmate Phillip Pruitt ID # 1700390 have on his phone account. Rutherford County Detention Center Rutherford NC
According to Securus Technologies FAQ page in order to add a new phone number into Securus Technologies account, you should