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Securus Technologies - Stole my money

My money was took from my account although the call dropped
#1359359
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Securus Technologies - Annoying and unprofessional service

Blocked my number and stiil getting voice mails
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1358543
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Securus Technologies - No one human will talk

I have new number cant get anyone to answerto help me my old number was 502 7149255i inmate steven w Bryant
#1356781
This company is a god damn joke. The jail systems really needs to get a better *** company to do there phone calls and *** Not only do they steal ur money but they just can't ever do *** for you except apologize for there company. I swear if I could reach threw my...
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h.kitchener
h.kitchener

Perhaps they feel they can scam people because they have a "captive" audience?

1.0
#1356058
Your platform is incredibly uneasy to navigate, even with your tutorial videos with a step by step video. You NEED to purchase a customer engagement solution and work on your website, mobile included. You could start by having all the necessary to-do's be a part of the...
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1.0
I didn't like
  • Trying to navigate your website
#1354880
I am out of the country and have wi-fi but can not access securus st all. I can access every other site from here except securus. Now my loved one cannot make even local calls. This company takes advantage of families who need to talk to their loved ones. With their...
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#1353219
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Securus Technologies - Refund

No one spoke with me ive been waiting 4 months on a refund in the mail.if u aint refundes it i need put it on my sons account
#1351392
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Securus Technologies - Text messages

There text thst gives you link to get a phone message does NOT work. You pay $3.67 and there is no message. I talked to CS they don’t care. This company SUCKS BAAAAAD
1.1
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1351100
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Securus Technologies - U have the wrong person

I cancelled account cause they moved my bf to another facility but i had 20.14 on my account an i could use it back on my card asap. Ty mitzi talbert
#1351038

Contact Securus Technologies

Mailing Address:
Securus Technologies Inc.
4000 International Pkwy
Carrollton, Texas 75007-1951
United States
Phone:
(800) 844-6591
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Securus Technologies - Video visit won't connect

We couldn't connect on the video visit at 8:00pm-8:20pm today. Hall county Nebraska jail said if you need to comfrim with them they will verify
#1348782