Securus Technologies Reviews and Complaints
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What was your experience with Securus Technologies?
Customers don't like
- Customer service
- Extremely bad customer service
- On hold 40 min
Customers like
- Integrity
- Value
- Sincere
Securus Technologies - Phone calling issues
It happend 5 times on Sun June 24th!
Securus Technologies - I put money on inmate calling acct last monday 6-18-18
I've tried calling securus tech but all I get is recording I put phone time on 6-18-18 inmate has not received it but it was taking off my debit card when will inmate get it and what phone no. To call and talk to Cust service
I keep getting cut off need to speak with a real person that will now put $ 20.00 on lnmate Lance Tolle booking # T426896 at Lower Buckeye Jail. 3250 w.Buckeye rd. Phoenix ,Az. 85009 my number is6025171083 to recieve calls my name is Pamela Jo McDougall. 11616 N. 42nd....
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Securus Technologies - I need to talk to a person not a recording
Disabled hands put money on inmates books for prepaid card he called after purchasing aphone card n l think my crippled fingers hit wrong number n blocked his calls l need to talk to him he just called n l was cut off again l would like to speak with
Securus Technologies - I want to TALK TO SOMEONE PLEASE!!!
I want to talk to someone pleade i need help with understanding a few things. Im supossed to have had 3 video calls NEVER got them...WHY? Am i getfing charhed for this stuff and NOT getting what im pating for??? I want yo speak to a human please!!??
I been trying to talk to a repasentative for a hour. I was on hold a whole *** hour & no one answered. This company is unprofessional & It's not allowing me to connect to my loved ones.Who ever is in charge needs to be slapped in their mouth! & Fired!!!!
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Securus Technologies - Can't log in to put money on phone
I need a person to talk to cant put money on my phone
Securus Technologies - Adding funds issue need phone time asap
Absolutely irritated. Speaking with a manager would be nice.
What a load of crap.... Leave it to the idiots that allowed this to be the only way. Its like using a 1995 computer to get online in 1998 junk there should be a class action lawsuit.....!
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JailPhoneGuy
YOU NEED TO COMPLAIN TO YOUR COUNTY JUDGE, COUNTY COMMISSIONERS AND TO YOUR SHERIFF!!!!Just google the name of the jail and send to the contact email address. Same with the co...
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Securus Technologies - I need a refund from my account. The inmate is no longer the
The inmate is no longer in that facility
YOU NEED TO COMPLAIN TO YOUR COUNTY JUDGE, COUNTY COMMISSIONERS AND TO YOUR SHERIFF!!!!Just google the name of the jail and send to the contact email address. Same with the co...