
Securus Technologies Reviews
Securus Technologies Reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerBecause the last two time I had a video chat it didn't ever contact
- Talk to my love ones in jail
- Hard to get customer service
Securus video
I lost my card a month ago i now have new card
- I always get connected
Call being blocked. I did not block anything
Refund
User's recommendation: Know where you're sending your money to and check again if you have to that was my mistake.
Glitch in payment system of stamps charged 5 different times
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerIssues with account
User's recommendation: I do not recommend using this company.
I have not been able to emessage my loved one, since I opened my account, it says he's blocked or not at that facility which he is has been and if y'all don't get it right I'm going to cancel my subsc
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerAssistance
User's recommendation: Call customer service directly first, have them walk you through everything. This entire system’s setup is not very user friendly.
- Way to help loved ones stay in contact
- I get to visit with the love of my life
- No feelings
- Not receiving calls
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerMy phone loved one is blocked
- Get to talk to loves one
- Get to stay in touch with your loved one
- Fast at taking ya money
- I get cheeted on time my minutes
- Poor software re what services are available
- No connection unable to process payment
Cheated out of 49.00.
Can't help refund my 49.00 from 6AY,ING WHO I FOUND ON SECURUS ON LINE
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerCan't set up account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerI can't get into my account and I need to put an inmate on the account
I had a video visit that would not connect
Video visitation
- Constant disconnects through phone calls
- Supervisors
- Poor customer service
- No replys when reach customer support
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