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1.0
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Thir party dropprd calls its like 27 all togethet - Securus Technologies review
Thir party dropprd calls its like 27 all togethet - Securus Technologies review
Thir party dropprd calls its like 27 all togethet - Securus Technologies review
Thir party dropprd calls its like 27 all togethet - Securus Technologies review
Thir party dropprd calls its like 27 all togethet - Securus Technologies review
Thir party dropprd calls its like 27 all togethet - Securus Technologies review
Thir party dropprd calls its like 27 all togethet - Securus Technologies review
Thir party dropprd calls its like 27 all togethet - Securus Technologies review
Thir party dropprd calls its like 27 all togethet - Securus Technologies review
Thir party dropprd calls its like 27 all togethet - Securus Technologies review
i dont three way call nor do i have a cordless phone none of the above and i need to be refunded
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3 comments
Anonymous
#1792294

sue them i need to they rip me off

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Review
#1501229 Review #1501229 is a subjective opinion of poster.
Service
Securus Technologies Inmate Phone Service
Reason of review
Bad quality

Payments not going through | Securus Technologies review

It say it cant be processed
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Review
#1765707 Review #1765707 is a subjective opinion of poster.
Service
Securus Technologies Inmate Phone Service
Reason of review
Problems with payment
Preferred solution
Let the company propose a solution

Bad news | Securus Technologies review from Brenham, Texas

I need to talk to a real person PLEASE. Please call me at (936-825-1749. It is NOT taking my credit card number that I used before, Can I send cash from Walmart? I am feeling desperate about this. Someone PLEASE HELP ME...with my Secures account
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Review
#1765316 Review #1765316 is a subjective opinion of poster.
Product
Securus Technologies Account

Trying to add money with my debit card | Securus Technologies review from Fort Wayne, Indiana

Can you tell me how to use a debit card adding money
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Review
#1763922 Review #1763922 is a subjective opinion of poster.
Product
Securus Technologies Account

I need my money back | Securus Technologies review

I haven’t use the app and I will not need it
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Review
#1763093 Review #1763093 is a subjective opinion of poster.

Problem answering calls | Securus Technologies review

It’s not letting me take my Credit card number in when she calls me and I need to talk to somebody a real person so they can help me resolve my issues
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Review
#1762503 Review #1762503 is a subjective opinion of poster.
Service
Securus Technologies Customer Care
Reason of review
Poor customer service
Preferred solution
Full refund
Tags
  • no customer service

Lost Money | Securus Technologies review from Wichita, Kansas

The video visits that I have lost money on recently is two; which they owe me something like $10.96. They want you to fill out all kinds of paperwork to get your money back. Since Im 74 years old its to much trouble! About every 3rd call doesnt work and you set there just holding the phone!
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Review
#1760927 Review #1760927 is a subjective opinion of poster.
Service
Securus Technologies Inmate Video Service

I canceled my account, because I was unable to speak to a human to clear up my issue. | Securus Technologies review

1.7
Details
The main issue is I have $71.20 in my account, and every time the inmate tries to call it says I have insufficient funds. Also on two occasions some how my account was closed, without me closing it. Therefore I tried to speak to someone in reference to it, and being that I couldnt I canceled my account. Now waiting for my money, hoping I dont have to take legal action for that.
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1 comment
Danasia
#1806284

They aren’t even putting my correct name here, smgdh

Review
#1760559 Review #1760559 is a subjective opinion of poster.
Service
Securus Technologies Phone Service

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Talk to a real person | Securus Technologies review

I have not heard from the inmate yet, how do I know the inmate got the info that he can call, what proof do you have. Also your machines are no good, during the set up it spelled my last name wrong, was not clear on my confirmation number. How can I talk with a real person?
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Review
#1759760 Review #1759760 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

Being charged for services not received | Securus Technologies review from Burley, Idaho

My debit card was charged for a call that did not go through
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Review
#1759335 Review #1759335 is a subjective opinion of poster.

Contact Securus Technologies Customer Service

Website:
Mailing Address:
4000 International Pkwy
Carrollton, Texas 75007-1951
United States
Phone:
(800) 844-6591
All Securus Technologies Contacts

Securus Technologies Products and Services Reviews

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Latest Question

Securus Technologies Questions

Add money to acct | Securus Technologies review

5.0
Details
Added money to act. Thanks.
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Review
#1759200 Review #1759200 is a subjective opinion of poster.
Pros
  • It is the only company available to call lo in tdcj
Reason of review
Fast order processing
Tags
  • inmate