Securus Technologies - Account setting
Yes need to fix account
I called about constant garbled phone calls and was told that only the facility could report a problem. I then explained that even the pre connect greeting from Securus is garbled. The no customer service rep was clueless or did not care. I also explained that this was...Read more
Securus Technologies - I cant get money on my account
I dont know honestly its my first time having trouble
Securus Technologies - Tried to add money
It never got put on my account 9793088818
Securus Technologies - Worst
Worst service of amy company I have ever delt with. Confusing web site,incomplete instructions,garbled phone calls. Absolutly sucks.
Last week I get a call from my loved one and there was the number I get a call from when we have money on the phone.. I didn’t add money. I check my account and there is $140 something on there. I ask my loved one how he did it, he doesn’t know. I ask friends and...Read more
They charge so much money in a day and age where a phone call shouldn’t cost more than a dollar. Money keeps disappearing from my account and when I can receive a call it drops off and I still get charged triple the amount of time that we actually spoke. The justice...Read more
I let around $600 build up in my account, and then the inmate and I started talking more often again. A few weeks later, all the money was gone. I added more money, and it was gone again. I believe this happened several times, but these later incidents could possibly...Read more
I spend at least $7.44 a day, if not more on phone calls with my loved one. I constantly am having my phone numbers blocked, and just the other day, they told me they will no longer accept my debit card. So I had to moneygram, which costed me $11 just for a ***...Read more
This company charges a lot of money for video or phone calls. The moment you need to get a live rep on the phone they give you a 1877-578-3658 for you to call which never gets you a live representative anyways. I needed to get refunds as my calls never went through....Read more
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