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1.0
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Securus Technologies - Thir party dropprd calls its like 27 all togethet
Securus Technologies - Thir party dropprd calls its like 27 all togethet
Securus Technologies - Thir party dropprd calls its like 27 all togethet
Securus Technologies - Thir party dropprd calls its like 27 all togethet
Securus Technologies - Thir party dropprd calls its like 27 all togethet
Securus Technologies - Thir party dropprd calls its like 27 all togethet
Securus Technologies - Thir party dropprd calls its like 27 all togethet
Securus Technologies - Thir party dropprd calls its like 27 all togethet
Securus Technologies - Thir party dropprd calls its like 27 all togethet
Securus Technologies - Thir party dropprd calls its like 27 all togethet
i dont three way call nor do i have a cordless phone none of the above and i need to be refunded
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2 comments
Ann McDonald
#1719295
Shopping Expert

According to Securus refund policy, TDCJ offenders are given a Debit Release Form upon release. It must be submitted before a refund check will be processed.

SCBS will remit any remaining balance to the Facility. Following the Facility release/refund process. If the offender has submitted a completed form, a refund check will be mailed to the inmate (after 90 days) Inmate Debit Refund- Western Union Facility processes the inmate release and directs the inmate to visit a Western Union location to receive a refund for their unused Securus Inmate Debit account balance, subject to facility restrictions and refund minimums and fees. Refund balances less than $100 should be available to the inmate at a Western Union location within 15 minutes of release.

However, refund balances that exceed $100 require validation and will be made available for collection within 24 business hours. Subject to facility restrictions, a refund fee or minimum may apply in order to cover the cost of transaction fees charged by Western Union.

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Review
#1501229 Review #1501229 is a subjective opinion of poster.
Service
Securus Technologies Inmate Phone Service
Reason of review
Bad quality

Securus Technologies in Chicago, Illinois - Add funds to account

Unable to add money thru debit card
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Review
#1705619 Review #1705619 is a subjective opinion of poster.
Service
Securus Technologies Customer Care

Securus Technologies - Account opened and closed on the same day?

1.4
Details
Routing issue with your computer switching
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Review
#1705415 Review #1705415 is a subjective opinion of poster.
Reason of review
Problem with delivery

Securus Technologies in Raeford, North Carolina - SUE THEM

1.0
Details
They don't care about your issues and wont even help you create an account despite the on screen shot you send them.
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Review
#1704713 Review #1704713 is a subjective opinion of poster.

Securus Technologies in Denver, Colorado - I want to speak to a live person

I want to be able to leave a message.
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Review
#1704568 Review #1704568 is a subjective opinion of poster.
Service
Securus Technologies Inmate Video Service

Securus Technologies - Account

My credit card was stolen and used for collect calls in texas. I live in arkansas. My bank denied all charges from texas. Your customer service accussed me of the wrong doing. I pay for my calls in advance. Your company was very rude to me. My son is in prison and he uses other means to call me because i refused to pay for calls that were paid fraudulently used my card not my phone or phone number. Very unprofessional
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Review
#1704004 Review #1704004 is a subjective opinion of poster.
Service
Securus Technologies Phone Service
Cons
  • Willingness to help
Reason of review
Not as described/ advertised
Preferred solution
Deliver product or service ordered
Tags
  • Customer Service A Joke

Securus Technologies - Sercus sucks

I’m praying and hoping this bussiness runs out soon they blocked my account due to funds that are backed up I half to always western union the money and the crazy ridiculous fee is 11.95 to put 40 dollors in my account I put 10.00 dollors and it’s still 11.95 cents I try everything in Florida and there still no progress this company sucks and doesn’t care for anyone and there loved ones they block my account and I can’t put none of credit cards or anything like that in my funds
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Review
#1703764 Review #1703764 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$600

Securus Technologies - Need answers i need help

I want a person to talk to
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Review
#1703752 Review #1703752 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Person on phone

Securus Technologies in Midland, Texas - Answer with real people

1.6
Details
Always have trouble talking to a real person...thats not right
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Review
#1703187 Review #1703187 is a subjective opinion of poster.

Securus Technologies in Houston, Texas - Can’t answer the inmate phone call

Calls but cant get through
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Review
#1702765 Review #1702765 is a subjective opinion of poster.

Contact Securus Technologies Customer Service

Mailing Address:
Securus Technologies Inc.
4000 International Pkwy
Carrollton, Texas 75007-1951
United States
Phone:
(800) 844-6591
All Securus Technologies Contacts

Securus Technologies Products and Services Reviews

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Securus Technologies in Northeast Dallas, Texas - My calls arent coconnecting even though I have an account

What do I need to do to accept an incoming call?
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Review
#1701807 Review #1701807 is a subjective opinion of poster.