filters
State:
Show
City:
Show
Product:
Show
Show

Securus Technologies - Account

It won't let me make the online account do I can do videos. I can only access the phone account by phone
#1397382
I have been trying to accept calls from my loved one. I have paid over $200.00 in the last 30 days in an attempt to receive calls. Every time I add funds it blocks my calls. No matter what I do I cannot receive calls, then I was told I needed to go through Inmatcall...
Read more
1.0
I didn't like
  • Blocked calls
#1394789
Show

Securus Technologies - Wanted verification ,couldn't talk to a real person. !

Never told me, or verified location of payment to who and were payment was sent, wanted verification went to rite place
1.0
Details
Advertised vs Delivered
Coverage Area
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Reliability
Warranty
Website
#1393420
Show

Securus Technologies - My Refund

I put funds on inmate video and wanted to put it on the phone service . This Happened 11/01/2018
#1392964
Show

Securus Technologies - They count your voice mail as a call

Yesandnothingandsecurusjusttookmymonet They are a rip off.
#1391644
Show

Securus Technologies - Video visit

I was unable to connect to my video visit on 10/29/18 due to the power being out at the facility.
#1391330
Show

Securus Technologies - Technical

I was unable to connect to my video visit on 10/29/18 @1130am. My husband said the power was off and he couldnt connect.
#1391329
Show

Securus Technologies - Run around

I have called and emailed Securus trying to get help with an inmate tablet. Each time they are unable to answer my question and give the number and email that I had previously used. The sad part is they are the only provider. It is so frustrating.
#1390997
I added a payment to my statement using a bank card. They charged a previous bank card, even though i deleted all of that information and retyped my current bank card in. I didn’t think anything of it, as I changed the information. I got charged a 35 dollar overdraft...
Read more
Anonymous
Wendy

Interesting, I had the exact same thing happen to me!! A payment went through on my stored debit card, which I did authorize. They told that I am responsible for the account. ...

#1390132

Contact Securus Technologies

Mailing Address:
Securus Technologies Inc.
4000 International Pkwy
Carrollton, Texas 75007-1951
United States
Phone:
(800) 844-6591
More
Show

Securus Technologies - Very frustrated

For some reason all my cards are being declined. The system does not accept our payment. My husband keeps calling! How can we fix this!? There is no one to talk to and I am furious! This has been going on for days!
#1389929