Securus Technologies Reviews and Complaints
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329
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What was your experience with Securus Technologies?
Customers don't like
- Customer service
- Extremely bad customer service
- On hold 40 min
Customers like
- Integrity
- Value
- Sincere
Securus Technologies - Remove a number from account
Remove a number from my account
Securus Technologies - NO HELP!!!!
No person to talk to ALTHOUGH the bill clearly states differently. See Photo
On May 14th(3 days ago) My loved one called and as soon as I accepted the call the facility phone (securus phone) ended the call. My loved one purchases a phone card weekly from Commissary. Mind you,these are Securus Phone Cards,commissary purchases these from Securus...
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I had to set up an account in order to talk to my husband, well I wasn't giving enough time to add funds to my account before I was blocked. I tried calling customer service and believe it or not, I was on hold for 3 hours. I was told they CAN'T unblock my account...
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Securus Technologies - I’m upset
My sons dad called twice yesterday and I couldn’t hear him on the phone but they took my money out of my account both times can you help me
Securus Technologies - My calls were drppped yesterday
Yesterday my boyfriend called me and the calls were dropped both times and I had money on the phone can yal help please
Securus Technologies - Still cant. Y se my account
Call droped when in the process of opening a new account
I tried to sign up for an account it said I already have one under my legal name I was assuming it was from 2013 I could not access that email anymore so I could not reset the password so I could not get into the account and it would not let me make a new one video...
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Securus Technologies - Outstanding
The young lady gave stellar customer service
Similar to Securus Technologies
Securus Technologies - Refund
I acceped and paid 6 dollars to talk to an inmate. I pressed the number 1 for the call to go through and nothing happend. I see this morning that i was charged 6 for the call. Im requesting to be refunded my money