filters
State:
Show
City:
Show
Product:
Show
Show

Securus Technologies - My account is blocked

I need my account unblocked so I can receive calls and make apt to see an inmate
#1453582
Show

Securus Technologies - Sad sad

Was charged twice for calls i didn't get
#1452510
Show

Securus Technologies - Add money

I want to add 5 dallors to my account
#1452477
Show

Securus Technologies - Todays and previous experience

Your confirmation numbers are too long and for a senior citizen difficult to write down as the voice talks too fast. I had a previous account last July with a balance but I do see this amount anywhere. Please advise. Thank you
#1449820
HORRIBLE, HORRIBLE, HORRIBLE!!!! - - - I have never encountered a worse company in my entire life. I have been trying to resolve an issue for weeks - I've tired online, I've called (20 times now - many times the hold times exceed 30 minutes and they just hang up), I've...
Read more
#1449647
Show

Securus Technologies - Cant log into account

I set up an inmate debt account for Scott Coen in dallas cnty jail a few months ago and he never could access it, he says. Can the inmates there access that tupe acct. I cant remember the details of how i did it but it was accomplished balance 20 bucks.
4.2
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1449392
Show

Securus Technologies - Rude staff and managers

rude staff and managers are rude. They mock you. Also every time you call reps tell you something different than the other. Staff aren't trained properly. If you ask for a manager and complain about the service you got from a rep they will tell you they don't want to hear your complaint and what did I need help with then if you keep complaining about it any way they hang up on you.
#1448906
Show

Securus Technologies - Refund my money back to my credit card asap?

I had my grand daughter video chat me and the service did not connect!
#1448887
Show

Securus Technologies - Number is blocked

The facility can not get through my number because it says it is restricted.. I need to get it unblocked for the hobbs facility please...
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
#1447825

Contact Securus Technologies

Mailing Address:
Securus Technologies Inc.
4000 International Pkwy
Carrollton, Texas 75007-1951
United States
Phone:
(800) 844-6591
More
For six weeks I’ve had routing issues where my husband calls me and the lines never connect. For six weeks I’ve caleld Secrus and submitted over ten tickets. I’ve requested to be transferred to the I.T department and was denied that and told that the representive can’t...
Read more
1.2
#1447496