Securus Technologies Reviews and Complaints
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Update by user Aug 13
UPDATE: Since leaving my review securus has put my account negative for no reason at all. Its prepaid so it should not go negative.
They're reason behind this Was USING TO MAY CREDIT CARDS.
I have used 3 cards since june all working just fine. This company is nothing...
- Being able to do a visit
- Inmates are allowed to communicate with the outside
- Severe website issues consistently
- Overcharging my bank account
Securus Technologies - I have an invoice for $219 and I don't know why
- Talking to my husband
- Cannot find a way to resolve problem of refund on their site
Securus Technologies - I have a account in my name I didn't make and was charged for it
Securus Technologies - Account creation failed
- Theyll take your money quick
- When it actually works for a visit or phone call
- Inability to find account to reach a human being who could help
Securus Technologies - No one to TALK all on recording
Securus Technologies - Horrible phone service
- It is the only company available to call lo in tdcj
- Poor quality
Securus Technologies - Having trouble adding funds
Securus Technologies - For refund
- Remote visits
- Cant reach a person bout refunds
Securus Technologies - Can't get ahold of company
- Extremely bad at doing refunds
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