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Securus Technologies review: Account opened and closed on the same day?

1.4
Details
Routing issue with your computer switching
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Review
#1705415 Review #1705415 is a subjective opinion of poster.
Product
Securus Technologies Account
Reason of review
Problem with delivery

Securus Technologies review in Raeford, North Carolina: SUE THEM

1.0
Details
They don't care about your issues and wont even help you create an account despite the on screen shot you send them.
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Review
#1704713 Review #1704713 is a subjective opinion of poster.

Securus Technologies review in Denver, Colorado: I want to speak to a live person

I want to be able to leave a message.
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Review
#1704568 Review #1704568 is a subjective opinion of poster.
Service
Securus Technologies Inmate Video Service

Securus Technologies review: Account

My credit card was stolen and used for collect calls in texas. I live in arkansas. My bank denied all charges from texas. Your customer service accussed me of the wrong doing. I pay for my calls in advance. Your company was very rude to me. My son is in prison and he uses other means to call me because i refused to pay for calls that were paid fraudulently used my card not my phone or phone number. Very unprofessional
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Review
#1704004 Review #1704004 is a subjective opinion of poster.
Service
Securus Technologies Customer Care
Cons
  • Willingness to help
Reason of review
Not as described/ advertised
Preferred solution
Deliver product or service ordered
Tags
  • Customer Service A Joke

Securus Technologies review: Sercus sucks

I’m praying and hoping this bussiness runs out soon they blocked my account due to funds that are backed up I half to always western union the money and the crazy ridiculous fee is 11.95 to put 40 dollors in my account I put 10.00 dollors and it’s still 11.95 cents I try everything in Florida and there still no progress this company sucks and doesn’t care for anyone and there loved ones they block my account and I can’t put none of credit cards or anything like that in my funds
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Review
#1703764 Review #1703764 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$600

Securus Technologies review: Need answers i need help

I want a person to talk to
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Review
#1703752 Review #1703752 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Person on phone

Securus Technologies review in Midland, Texas: Answer with real people

1.6
Details
Always have trouble talking to a real person...thats not right
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Review
#1703187 Review #1703187 is a subjective opinion of poster.

Securus Technologies review in Houston, Texas: Can’t answer the inmate phone call

Calls but cant get through
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Review
#1702765 Review #1702765 is a subjective opinion of poster.

Securus Technologies review in Northeast Dallas, Texas: My calls arent coconnecting even though I have an account

What do I need to do to accept an incoming call?
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Review
#1701807 Review #1701807 is a subjective opinion of poster.
Before I was actually to get on the proper site and add $15 to my account somehow I had went on the securus website and I signed up next thing you know I'm 40 almost $46 - tin my account so when I finally got ahold of somebody he said that's to join and then I'd have...
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Review
#1701304 Review #1701304 is a subjective opinion of poster.