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Securus Technologies - Awful

I didnt get to ralk to no one.
#1108127
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Securus Technologies - Great

Good service this time around
3.4
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1104711
I {{Redacted}} dislike them this is my first time going through this and hopefully last by anyway I didn't only about the $200 credit limit so I called to get an understanding about the situation and they told me as long as I keep the bill under $200 I wouldn't...
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Anonymous
Barb

Could you please give me the number to speak to a live person this computer is *** me off.

1.0
#1104371
I Feel, Like I Start protest and file a lawsuit for all the money, That has been taken from me,I have been charged for, because, THIS COMPANY IS SCAMMING PEOPLE THAT DON'T HAVE MUY AND JUST WANT TOO TALK,VE THERE AND LOVE OUR LOVE ONES! The calls are$4.88, but you...
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#1100967
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Securus Technologies - *** *** company

My dumb *** banker accidentally filed a fraud charge on securus when I never called and filed a claim and now securus *** *** will never accept a payment from me the only way I can put money on my phone is to money gram and pay extra 12$ on top of the money I put securus service sucks and their calls always hang up if they hear any *** noise I'm so fed up with this company
1.0
Details
Billing Practices
Customer service
#1100364
I logged in at 9:30 am. The screen was black but i could see myself in a smaller screen in the right corner. The larger screen said "waiting for inmate to join" so the call was never connected. I emailed them requesting the funds be credit towards a future visit and...
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1.4
#1098289
My name is Keith Wayne Thompson and I am extreamly upset with the way my account has been set up and I have not been able to talk to my son yet with this account and so far I have had to use my debit card to receive any calls costing me over $12.00 for 3 or 4 minutes....
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#1096004
They need to train their agents a little bit better on speaking and knowing information as far as notating the account...I had agent named Tiffany whoever this girl is I hope they listen to her call to see how this call went she does not know how to handle...
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Anonymous
Yuniqui Jason

hiw do you get on thenphone with a real person

Havent been able to talk to my husband in 2 months. Nothing is wrong with my account, nothing is wrong with my service provider ive contacted them 4 times already and they think im crazy, but yet i keep getting the run around and several different excuses as to why my...
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Anonymous
Jen

Same issue. I once was able to get calls. Now I can't get any if his calls for two months and I.'ve called everyone and put money on all Acct associated but still no calls com...

Anonymous
Rebeccavela

I’m having the same issue were you ever able to resolve it? I haven’t been able to talk to my husband in over 4 months and they kee giving me the same answers they have given ...

2.1
#1093226
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Securus Technologies - Poor quality calls

I pay a lot of money only to hear half words or no sound at all garbled calls costing a lot of money!
#1090008