Latest review first
Securus Technologies - Video visit error
Inmate couldn’t connect... so we could not visit I was wondering if I can reschedule or get my refund back for a 40min visit.
Securus Technologies - Need to transfer funds from one account to another because im closing the number out
I need to speak to a person not a machine
Securus Technologies - I don't want to accept any more calls from securus prison thank you
I don't want to receive any more calls
My boyfriend is currently in jail right now, and he’s tried several times to get ahold of me and every time I answer it, it will say “press 1 to accept the charges for the call , press 2 to decline the call , press 3 etc” and every time I press 1 it just repeats the...Read more
Securus Technologies - Inmate Refund
My husband has money on his account and he is trying to find out how does he retrieve his money back.
Securus Technologies - Idiots
Their tech service is a joke. They will literally make up a reason as to why it's not their fault and they have no urge to help. No refunds. Customer service has severe attitude issues.
Securus Technologies - Speak to rep
I just want to talk to a representative. This automated system is not helping period
Well what happened nothing I was told it would be unblocked with in 24hrs it's been a week in a half still no change phone still blockedRead more
This phone service is a freaking joke. It’s Christmas time and my husband is in a wing that has had two broken phones for a week. They have one working phone for 74 people and it has so much static. Secures does not care. I have called them and the prison and the...Read more
So I was watching tv when I received an email from this company saying that my credit card was charged for $53.00, so I called customer service while on a live chat with another agent. Both claim that they had to refund everything on my account and that my fiancé...Read more
I didn't like
- Uninformed representatives
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