With all the technology in the world for $6 a call you can't make it a clear quality call. I have tried different and new phones, ipads, internet servers,etc and your phone call NEVER work!
Its fathers day my kids waited all day to see their Dad. I bought a new device so they could talk to him and either one of us is frozen or cant hear the other person. MY kids are so hurt and heart broken! PLEASE, improve this product if not for the inmates for the kids who want a little bit of time with their Dad.
Happy fathers Day SECURES!!!! Frustrated mom Spanish Fork, UT
Product or Service Mentioned: Securus Technologies Inmate Phone Service.
Reason of review: Poor customer service.
Monetary Loss: $20.
Preferred solution: Let the company propose a solution.
I liked: Scheduling an onsite visit.
I didn't like: Video visits.