My husband went to ohio to visit a cousin and wound up in jail on a big charge I live in Alabama with our 5 kids I got the call he was going to jail and from that minute on was a scarec nervouse wreck as well as him in our emotional state I didng relize I let him use over $500.00 in two weeksi relized paying securis was way more expensive than just paying for the calls one at a time. Well aparently I owed $7.00 to them and they blocked my phone from recieving calls my husband is a manic depresive and has had multiple suicide attempts my fears went through the roof when I didnt hear from him. I called the jail and the phone company who both said they didnt block me it took two days to realize what hapoened I called securus and askec to pay the $7.00 but they said I had to pay $50.00 to recieve calks again and that I couldnt close my account because it wasnt my account even though I had just set it up I sooke to everyone I could but they wouldnt help now I cant see or hear my husband
Product or Service Mentioned: Securus Technologies Inmate Phone Service.
Monetary Loss: $400.
Location: Charleston, West Virginia