Product: Securus Technologies Account Clear all filters (0 of 54 reviews match)
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Securus Technologies - Add funds to account

Said having trouble adding funds n didnt reconize my account
Product
Securus Technologies Account
#1281155
Securus Technologies - AccountAmount
Securus Technologies - AccountAmount
ON May 25th made a payment and my bank account was charged 4 times due to a system glitch (per securus supervisor). My account was adjusted the same day and my bank account reversed the charges. My account was never negative throughout this whole process. I just like...
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1.0
Product
Securus Technologies Account
I didn't like
  • Paying for services did not receive
  • Overcharging my bank account
  • Unprofessional ppl w no knowledge on how to handle cust issues
#1265747
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Securus Technologies - I’m having trouble putting money in the account

I need assistance ASAP . I’m having trouble putting money idk if I’m block or it’s just not letting me,
Product
Securus Technologies Account
#1265137
I had to set up an account in order to talk to my husband, well I wasn't giving enough time to add funds to my account before I was blocked. I tried calling customer service and believe it or not, I was on hold for 3 hours. I was told they CAN'T unblock my account...
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OurBear
OurBear

Same thing happened to me but my bank account is in my own name even! They said I can't use it everyday... WTF!!! You're lucky on price! my calls cost 8.75 for 15 mins!

Anonymous
Whitney Lochridg3

Same thing happened to me,unfair. I am completely clueless to how im -$43.55 .... Said a card was used and was flagged as fraud. Whwt the heck?! None of my cards ended in the ...

1.3
Product
Securus Technologies Account
#1256005
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Securus Technologies - Still cant. Y se my account

Call droped when in the process of opening a new accountBullshit
1.7
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Product
Securus Technologies Account
#1248805
I tried to sign up for an account it said I already have one under my legal name I was assuming it was from 2013 I could not access that email anymore so I could not reset the password so I could not get into the account and it would not let me make a new one video...
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2.4
Product
Securus Technologies Account
#1246296
made purchase set up account via email instructions. funds not posted to acct. Emails and phone message not returned. Chat told me rec't and account number not good enough i needed 20-22 digit confirmation number sent via email that i did not rec' I feel like i've made...
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1.0
Product
Securus Technologies Account
I didn't like
  • Paying and not receiving
  • Misleading
  • Paying for something and not receiving item
#1237423
I called and requested a refund for unused balance in the telephone account.I was told that a refund would be forthcoming. Party was incarnated on November 21, 2017 and Party was released December 21, 2017. I am still waiting for a refund for the from the company for...
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Product
Securus Technologies Account
I didn't like
  • Wait time
#1213175
Will not except my Visa card which I have been using for over 3 years and now I have to go to a check cashing place to pay for calls.I have been trying to take care of this problem for over six months with no success. I think I will just cancel these services because...
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Product
Securus Technologies Account
#1200717
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Securus Technologies - Account setting

Yes need to fix account
5.0
Details
Style and Design
Product
Securus Technologies Account
#1195809