Product: Securus Technologies Account Clear all filters (130 of 130 reviews match)
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Securus Technologies - I have a account in my name I didn't make and was charged for it

Securus Technologies - I have a account in my name I didn't make and was charged for it
My entire purse was stolen on yesterday and my bank statement had you all on it of 45.98 plus 6 dollars I’m not sure who is doing this to me but I would love a refund of my money back please.
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Review
#1689992 Review #1689992 is a subjective opinion of poster.
Product
Securus Technologies Account
Reason of review
Bad quality
Loss
$52
Preferred solution
Full refund

Securus Technologies in Fort Wayne, Indiana - Can’t add money

They hung up on me
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Review
#1687560 Review #1687560 is a subjective opinion of poster.
Product
Securus Technologies Account

Securus Technologies - Account creation failed

Securus Technologies - Account creation failed
I downloaded the app and every time I put my information to create it it says account creation failed . The number it gives all the numbers I’ve called are no help and you can’t even talk to a real person
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Review
#1678769 Review #1678769 is a subjective opinion of poster.
Product
Securus Technologies Account
Pros
  • Theyll take your money quick
  • When it actually works for a visit or phone call
Cons
  • Inability to find account to reach a human being who could help
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • no customer service

Securus Technologies in Orange Park, Florida - Tried to add money on my phone account

The automated system won’t let me add any money
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Review
#1660937 Review #1660937 is a subjective opinion of poster.
Product
Securus Technologies Account
Reason of review
Order processing issue

Securus Technologies in Indio, California - Cant use my account ive forgot my pin

Phone call dropped twice in row so bad
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Review
#1659767 Review #1659767 is a subjective opinion of poster.
Product
Securus Technologies Account
Reason of review
Access/ activation issues

Securus Technologies - Nothing

I need to talk to a live representative
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Review
#1644611 Review #1644611 is a subjective opinion of poster.
Product
Securus Technologies Account
Reason of review
My account was never used
Loss
$25
Preferred solution
Full refund

Securus Technologies in Tampa, Florida - Having trouble setting up my Securus account

When I got to the securus app to make an acct. and it keeps saying failed call customer care why ?
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Review
#1616568 Review #1616568 is a subjective opinion of poster.
Product
Securus Technologies Account

Securus Technologies - This company told me that warren county tennessee had inmate debit accounts with them. They lied! Warren county has internet accounts with them for video visiting but you cannot use the account for th

1.0
Details
you cannot use. the inmate debit account to finance the video visitation. They stole a hundred dollars from me saying that my son can access the money and he cannot. I contacted the Warren County Sherriff. He had someone contact Securus and Securus told them i would be getting my money back. I just called and it was a lie. they refuse to give my money back. Do NOT give this comapnay any money. You cannot speak to anyone in authority. Only the low level robots who say what they are told to say.
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Review
#1615050 Review #1615050 is a subjective opinion of poster.
Product
Securus Technologies Account
Pros
  • No pros
Cons
  • Are thieves
Reason of review
Access/ activation issues
Loss
$100
Preferred solution
Full refund
Tags
  • refund due
  • Horrible

Securus Technologies - Horrible

1.0
Details
I've spent over $8,000 in the last 11 months and they blocked/closed my account over a check that my bank for some reason reversed and I call them the same day to pay with a debit card $100. They still said I had to send them $200 through western union and I did the same day. Was told to call back and I did and the representative hung up on me when I requested a supervisor!! My account is still closed after I've paid them $300.
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Review
#1609378 Review #1609378 is a subjective opinion of poster.
Product
Securus Technologies Account
Cons
  • Supervisors
  • No interest in helping you resolve your concerns
  • Extremely bad customer service
Reason of review
Poor customer service
Tags
  • hard time
  • inmate

Contact Securus Technologies Customer Service

Mailing Address:
Securus Technologies Inc.
4000 International Pkwy
Carrollton, Texas 75007-1951
United States
Phone:
(800) 844-6591
All Securus Technologies Contacts

Securus Technologies Reviews

  1. 249 reviews
  2. 52 reviews
  3. 15 reviews
  4. 16 reviews
  5. 19 reviews
Securus Technologies reviews

Securus Technologies - To discuss my account

It want let me add money to my account..
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Review
#1607667 Review #1607667 is a subjective opinion of poster.
Product
Securus Technologies Account