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Securus Technologies - Refund money to my debit

3.3
Details
Securus Technologies - Refund money to my debit
Securus Technologies - Refund money to my debit
I had put money in the wrong place I was trying to put money towards the commissary for an inmate pls I do apologize for the trouble inmates info Juan frausto #05152843 and confirmation #: 20200802091425331190 Amount $30.00. Please credit back to my card. Your help and understanding is greatly appreciated god bless
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ID
#2098365 Review #2098365 is a subjective opinion of poster.
Product
Securus Technologies Account
Cons
  • Refund policy
  • Cant reach a person bout refunds
  • No representatives i can reach
Loss
$30
Preferred solution
Full refund

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Securus Technologies - When I put my credit card

1.6
Details
Securus Technologies - When I put my credit card
When I put my credit card it changed me 9.15 &;;;;;;;;;;;;;;; again 9.15 & I didn't get to speak to him... how do I get my money back
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ID
#1891147 Review #1891147 is a subjective opinion of poster.
Product
Securus Technologies Account
Loss
$18
Preferred solution
Deliver product or service ordered
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Securus Technologies - I added money to an account via the Securus app and it's not added to her account

Securus Technologies - I added money to an account via the Securus app and it's not added to her account
On March 22 I funded an inmates account of 5.00 via the mobile app for securus how ever the money was taken from my bank account but not added to her calling account
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ID
#1840888 Review #1840888 is a subjective opinion of poster.
Product
Securus Technologies Account
Loss
$5
Preferred solution
Put the money I paid on her account please

Securus Technologies - Was charged after closing account

Unsubsribed from unlimited calling and closed account but was still charged for it
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ID
#1839294 Review #1839294 is a subjective opinion of poster.
Product
Securus Technologies Account
Cons
  • No representatives i can reach
Loss
$30
Preferred solution
Full refund

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Verified Reviewer

Securus Technologies - Enter a wrong phone number by mistake

Where they ask for my information, I put the prison phone number that I found on the internet, and the address has corrected, is there any support in Spanish?
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ID
#1827760 Review #1827760 is a subjective opinion of poster.
Product
Securus Technologies Account
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Securus Technologies - Took to much money off my card

Securus Technologies - Took to much money off my card
It took money off my card 8.95 off and I didn't talk to the in mate because the phone hung up
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ID
#1797280 Review #1797280 is a subjective opinion of poster.
Product
Securus Technologies Account

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Securus Technologies - Charges i didnt approve

2.1
Details
Securus Technologies - Charges i didnt approve
I have a charge (3) actually, on my debit card and have not used secured since last year. My account was closed. I would like to know who is using my card and what account?
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ID
#1791610 Review #1791610 is a subjective opinion of poster.
Product
Securus Technologies Account
Loss
$20
Preferred solution
Full refund

Securus Technologies - I change number and number gave me its blocked so i would too unblocked it

They changed my number.. And the number they gave me..blocked I would like unblock it What do I need to do to unblock it?.Thank you
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ID
#1784274 Review #1784274 is a subjective opinion of poster.
Product
Securus Technologies Account
Cons
  • Wait time
Preferred solution
Un blocked new number 3128880464

Securus Technologies - Charged my bank account

HI was wondering my bank account was charged with $3.06 today on 2/6/ 20 ? I haven't used my account since August of 2019.
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ID
#1784104 Review #1784104 is a subjective opinion of poster.
Product
Securus Technologies Account
Loss
$3
Preferred solution
pay back $3.06

Securus Technologies Reviews

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Securus Technologies reviews

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Verified Reviewer

Securus Technologies - Let our creat a account go through with new email

Yes I have a complaint I am haven't trouble getting on the app ? Had to get a new email address and new phone? Didn't have trouble before now am? How am I supposed to put money on the account if you won't let me set the account up everything right just email change
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ID
#1766034 Review #1766034 is a subjective opinion of poster.
Location
Saratoga Springs, New York
Product
Securus Technologies Account
Reason of review
Access/ activation issues
Preferred solution
Let the company propose a solution

Securus Technologies - Bad news

I need to talk to a real person PLEASE. Please call me at (936-825-1749. It is NOT taking my credit card number that I used before, Can I send cash from Walmart? I am feeling desperate about this. Someone PLEASE HELP ME...with my Secures account
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ID
#1765316 Review #1765316 is a subjective opinion of poster.
Location
Brenham, Texas
Product
Securus Technologies Account

Securus Technologies - Trying to add money with my debit card

Can you tell me how to use a debit card adding money
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ID
#1763922 Review #1763922 is a subjective opinion of poster.
Location
Fort Wayne, Indiana
Product
Securus Technologies Account

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Securus Technologies - Forgot my password and username

Just missed your call. Tried to pick up but too late. Don't have my username or password. Was in my book but got lost In the move. My son is in jail and not in a good place. I'm sure I have several accounts with y'all. Thank you so much & God bless you
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ID
#1759198 Review #1759198 is a subjective opinion of poster.
Location
Mcdonough, Georgia
Product
Securus Technologies Account

Securus Technologies - Money issues

i put money on an inmates books & it wasnt on there nexy day
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ID
#1724845 Review #1724845 is a subjective opinion of poster.
Product
Securus Technologies Account
Pros
  • Being able to talk to inmates
Cons
  • No interest in helping you resolve your concerns
Reason of review
Problems with payment
Loss
$47
Preferred solution
Full refund

Securus Technologies - Add funds to account

Unable to add money thru debit card
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ID
#1705619 Review #1705619 is a subjective opinion of poster.
Location
Chicago, Illinois
Product
Securus Technologies Account
Reason of review
Problems with payment