Product: Securus Technologies Account Clear all filters (0 of 52 reviews match)
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I let around $600 build up in my account, and then the inmate and I started talking more often again.A few weeks later, all the money was gone. I added more money, and it was gone again. I believe this happened several times, but these later incidents could possibly...
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Securus Technologies Account
#1171651
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Securus Technologies - Bull ***

Ive been trying to set one up says no good password so i try to reset it then it says my email is no goodthen i try to create one but it says that email is already in the sy s tem which is it no good email or what
1.1
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Securus Technologies Account
#1081875
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Securus Technologies Account Review

I need to unblock my calls and on line account
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Securus Technologies Account
#1009335
After canceling their services, they stilk deducting their monthly payments without my consent, call customer service, and their explanation was they never received my 30 days notice, which i provide them with a copy of that letter, a month later, another charge again....
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1.0
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Securus Technologies Account
#999588
I've been using my bank card on my account with them for over a year. They flagged my card for fraud because I made to many payments on my account. If the money is low in my phone obviously I'm going to add more money. I called in and she says well there is nothing we...
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1.8
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Securus Technologies Account
#966269
I have tried to update my card with new expiration date & security code.I keep getting a msg. saying it can't be processed. I called my bank and Securus is using the outdated info. I have called & gone on-line numerous times and I get the same run-around. Call your...
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Securus Technologies Account
I didn't like
  • Extremely bad customer service
#914568
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Securus Technologies Account Review

I believe I put money on and old acicin need sount not on my new phone . `how do I recover my money
Product
Securus Technologies Account
#912826
This company is a *** rip off.There have been several discrepancies on my account due to securus which has led my account to be in a negative and blocked status. Although they admit it's their fault my account still has to go through the accounting department TK be...
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4.0
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Securus Technologies Account
#906346
Horrible, awful, user unfriendly, ridiculous "service" that takes advantage of family members/friends of those who are incarcerated. It takes 30 minutes of painstaking time to create an account to speak to a loved one who was just placed in jail and you have no clue...
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Anonymous
Anonymous

I've had an account w/Securus for over 5 years and monthly at least $5 in charges are from calls dropped 1-4 minutes. Thats over $300 in fee's they don't deserve; that are qu...

1.2
Product
Securus Technologies Account
#867094
Worst experience ever.Yesterday Friday 6/10 my husband attempt to make a call to my phone and was blocked. I logged in to my sucurus account and yes I had a negative amount of $32 when I was suppose to have a limit of $200. I called because I needed to know what was...
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1.0
Product
Securus Technologies Account
#864105