Product: Securus Technologies Inmate Phone Service Clear all filters (0 of 115 reviews match)
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Securus Technologies - Sad sad

Was charged twice for calls i didn't get
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Securus Technologies Inmate Phone Service
#1452510
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Securus Technologies - Todays and previous experience

Your confirmation numbers are too long and for a senior citizen difficult to write down as the voice talks too fast. I had a previous account last July with a balance but I do see this amount anywhere. Please advise. Thank you
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Securus Technologies Inmate Phone Service
#1449820
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Securus Technologies - Number is blocked

The facility can not get through my number because it says it is restricted.. I need to get it unblocked for the hobbs facility please...
1.0
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Securus Technologies Inmate Phone Service
#1447825
For six weeks I’ve had routing issues where my husband calls me and the lines never connect. For six weeks I’ve caleld Secrus and submitted over ten tickets. I’ve requested to be transferred to the I.T department and was denied that and told that the representive can’t...
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1.2
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Securus Technologies Inmate Phone Service
#1447496
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Securus Technologies - Scammers

THEY CLOSED MY ACCOUNT BECAUSE MY IMATE COULDNT GET CALLS SO THEY SAY THEY CAN DO THIS IN 90 DAYS WITHOUT EVEN TELLING YA CLOSED DOWN OUR NUMMBERS TO REOPENED RECENTLY THEY TOOK MY BALANCE I HAD ON ACCOUNT AWAY AND SAY I OWE THEM MONEY ASKED IF RATES WENT UP THEY SAID NO WELL I DIDNT GET THE CALLS TO LOSE MY BALANCE I HAD DROPPED CALLS RECORDING MESSAGES COMEING ON ALWAYS COULDNT GET ANY CALLS NOW I WANNA CLOSE MY ACCOUNT AND CANT BECAUSE THEY SAY I OWE THEM MONEY
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Pula, Istarska Zupanija
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Securus Technologies Inmate Phone Service
I didn't like
  • Stealing money
  • Anything of this company
  • Paying and not receiving
#1444382
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Securus Technologies - The caller hung up?

Why does this keep happening when I press one? I’d like either my caller is hanging up on purpose? Cause usually when I get a miss call it shows a voicemail of a message but nothing. What’s up with this phone service? I haven’t heard from my guy in 4 days!
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Securus Technologies Inmate Phone Service
#1443423
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Securus Technologies - Calls not going through!!!!

My husband is currently in jail right now, and he has tried several times, back to back, to call me. Every time I answer it, it will say “ to accept charges press 1 , to refuse charges press 2, press 3 etc” Every time I press 1 it just repeats the options again and then hangs up the call. Has anyone else had this problem ?? I called securus and all they can do is "submit a ticket" that takes 24-48 hours! Extremely inconvenient especially when they are the only means of communication.
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Securus Technologies Inmate Phone Service
#1441956
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Securus Technologies - I don't want to accept any more calls from securus prison thank you

I don't want to receive any more calls
Product
Securus Technologies Inmate Phone Service
#1437563
My boyfriend is currently in jail right now, and he’s tried several times to get ahold of me and every time I answer it, it will say “press 1 to accept the charges for the call , press 2 to decline the call , press 3 etc” and every time I press 1 it just repeats the...
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Anonymous
Stushhh90

Same thing has been happening to me. When I called all they can do is "submit a ticket ". It's really inconvenient especially when you've spent thousands of dollars!

Anonymous
Jaylo

yes, they still owe me 200.00 never got a refund after I closed the account, I was never able to receive a call even after closing the accounts, then then blocked my card numb...

1.2
Product
Securus Technologies Inmate Phone Service
#1436484
Well what happened nothing I was told it would be unblocked with in 24hrs it's been a week in a half still no change phone still blocked
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Anonymous
Jaylo

they wont unblock it!! I had the same issue so I opened a new account and as soon as I entered my card number "Blocked" Close your Securus account. Go to Walmart and purchase ...

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Securus Technologies Inmate Phone Service
#1434053