Product: Securus Technologies Inmate Phone Service Clear all filters (200 of 200 reviews match)
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Securus Technologies in Ocala, Florida - Beware !!!!!!!!!!

Once they get your debit number linked to your bank account it takes an act of god when inmate gets out to have them stop taking money from your account. Been since 7/7/19 until today 11/1219 to try and resolve this.Inmate was released 7/7/19. Still no satisfaction. I am going to have to close my checking account I have had since 1976 to keep these THIEVES from taking any more money. I cannot give a customer service rating,customer service does not exist!!!!!
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Review
#1706203 Review #1706203 is a subjective opinion of poster.
Service
Securus Technologies Inmate Phone Service

Securus Technologies in Ocala, Florida - Beware !!!!!!!!!!

Once they get your debit number linked to your bank account it takes an act of god when inmate gets out to have them stop taking money from your account. Been since 7/7/19 until today 11/1219 to try and resolve this. Still no satisfaction. I am going to have to close my checking account I have had since 1976 to keep these THIEVES from taking any more money. I cannot give a customer service rating,customer service does not exist!!!!!
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Review
#1706194 Review #1706194 is a subjective opinion of poster.
Service
Securus Technologies Inmate Phone Service

Securus Technologies in Rock Hill, South Carolina - Terrible

1.0
Details
No one to talk to all on recording
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Review
#1698410 Review #1698410 is a subjective opinion of poster.
Service
Securus Technologies Inmate Phone Service
Pros
  • Theyll take your money quick
Tags
  • inmate

Securus Technologies - Want to receive calls from CFC no. Inmate

I Am Not Getting Inmate Call From Rodger D.Wilson Detention facility..Knoxville Tennessee..Please Correct This..Thanks
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Review
#1694951 Review #1694951 is a subjective opinion of poster.
Service
Securus Technologies Inmate Phone Service
Reason of review
Cannot Receive Incoming Calls.Is My Number Blocked??
Preferred solution
Let the company propose a solution

Securus Technologies in New Orleans, Louisiana - Refund not received

Refund not received as yet
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Review
#1694625 Review #1694625 is a subjective opinion of poster.
Service
Securus Technologies Inmate Phone Service

Securus Technologies - Having trouble adding funds

1.0
Details
I'm trying to add funds to my account to receive inmate calls and I'm unable to put the car at type it keeps saying error and every call I'm paying 579 for a call and it's supposed to be $2 and I need to add money to my account because I can't keep paying $5 every call I'm getting over 10 calls today I can't keep paying $5 every call
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Review
#1693269 Review #1693269 is a subjective opinion of poster.
Service
Securus Technologies Inmate Phone Service
Reason of review
Problems with payment
Preferred solution
Price reduction
Tags
  • Securustech Ripoff

Securus Technologies - PaymentPayment was excepted but the call did not go through

They say the payment will be refunded in 3-5 days
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Review
#1691058 Review #1691058 is a subjective opinion of poster.
Service
Securus Technologies Inmate Phone Service

Securus Technologies - Can't get ahold of company

1.0
Details
Need my money back asap
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Review
#1688976 Review #1688976 is a subjective opinion of poster.
Service
Securus Technologies Inmate Phone Service
Cons
  • Extremely bad at doing refunds
Reason of review
Return, Exchange or Cancellation Policy
Loss
$46
Preferred solution
Full refund
Tags
  • refund due
  • Securus America

Securus Technologies - Unblock my number

My number was accedantly blocked to receive calls. I added my number back to the account and removed the block from my phone and I still can’t receive a call from my son. Please help.
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Review
#1687409 Review #1687409 is a subjective opinion of poster.
Service
Securus Technologies Inmate Phone Service
Reason of review
Not able to receive calls. Please connect.

Contact Securus Technologies Customer Service

Mailing Address:
Securus Technologies Inc.
4000 International Pkwy
Carrollton, Texas 75007-1951
United States
Phone:
(800) 844-6591
All Securus Technologies Contacts

Securus Technologies Reviews

  1. 249 reviews
  2. 52 reviews
  3. 15 reviews
  4. 16 reviews
  5. 19 reviews
Securus Technologies reviews

Securus Technologies - Calls keep dropping

2.1
Details
All my calls keep dropping after 15 minutes
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Review
#1687266 Review #1687266 is a subjective opinion of poster.
Service
Securus Technologies Inmate Phone Service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution