Product: Securus Technologies Inmate Phone Service Clear all filters (74 of 74 reviews match)
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I agree with everyone here. Dropping calls, hard to hear and blaming it on our internet connection. My 1st degree is accounting and the second is programming. I owned and managed data centers at one point so know what is happening here. YOu pay a high price for really...
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1.3
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Securus Technologies Inmate Phone Service
#1222922
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Securus Technologies - Cannot hear the caller

I could not hear my sister, the call was entirely jumbled up, please help!!!
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Securus Technologies Inmate Phone Service
#1220634
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Securus Technologies - Securus you should be ashamed!

90% of calls are broken up. We can’t hear each other speak. Do better Securus. Zero stars from me.
1.0
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Securus Technologies Inmate Phone Service
#1218361
My husband would try and call me.and it would connect and hang up and it has taken all oour minutes away..I want my refund back to my account
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Anonymous
Melissa

I would like to be included in that lawsuit.Securus is nothing but a joke

Anonymous
1Firedanc

They did the same thing to me. Someone should start a class action lawsuit against this company. I think I'm going to see if I can contact the FCC to see if they will investig...

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Securus Technologies Inmate Phone Service
#1215074
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Securus Technologies - Problems with phone

I need to know how to just get to the conversation like it will let me answer but when I press one it doesn’t go thru it just keeps goin on to press 2 nd the other numbers like three times then hang up
3.8
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Securus Technologies Inmate Phone Service
#1210606
I accepted the call from my son and the connection was very broken up and i could only hear every other word he said .I told him he needs to call back and he didnt call back.Im not sure why maybe they only have the one phone and take turns .Im very upset that im paying...
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1.0
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Securus Technologies Inmate Phone Service
#1208082
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Securus Technologies - Video visit

Very poorly ran. Continues to rip customers off. Paid faithful every month and at least 1 full week out the month every month my visits will not work.
1.0
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Securus Technologies Inmate Phone Service
#1205336
My husband is in Collins Correctional Facility in New York State.Albany decides to switch from Global Tel Link to Securus Tech. First I was able to create an account however, it would not take my debit card. So, I decided to call Securus. I was on hold for nearly two...
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1.0
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Securus Technologies Inmate Phone Service
I didn't like
  • Anything of this company
#1204846
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Securus Technologies - Can't accept phone call. Call drops as soon as I answer my p

Can't answer my loved one once I anawer my phone the call drops. I know there is funds available on my account. Please help I just to talk to my baby.
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Securus Technologies Inmate Phone Service
#1201832
They blocked my 81 year old mothers phone so she is unable to talk to her grandson.They sent her a bill she paid it . Month later phone still blocked . They sent her another bill she paid it , phone still blocked . She called to find out why and she could not remember...
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1.4
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Securus Technologies Inmate Phone Service
#1160842