Manufacturer: Securus Technologies Category: Phone Plans Clear all filters (3 of 3 reviews match)
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According to Securus website, the funds on the inmate debit account becomes the property of that inmate.Upon release the inmate will be able to retrieve said funds from Western Union. The payees that placed funds on the inmate account has no way to get a refund back....
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Product
Securus Technologies Phone Plan
#1054888
I have a securus account and suddenly 2 months ago, the local cost of a phone call doubled - on 4/3/2017 it was $1.83 then on 4/10/2017 it was $3.53.No notification, explanation, etc. When I called customer sertvice it's just a series of recordings. I asked for live...
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2.4
Product
Securus Technologies Phone Plan
I didn't like
  • Billing practices
  • Extremely bad customer service
  • Not able to resolve issue
#1053845
1.This must be the only company in America that charges you money for prepaying for their services ($3 online and $4.95 for live operator). The charge applies for credit and debit card both. 2. $5.00 for a 10 min local call on a prepaid account. 3. $14.95 for a 20 min...
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1.0
Product
Securus Technologies Phone Plan
#1028485