Product: Securus Technologies Phone Service Clear all filters (28 of 28 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
I Feel, Like I Start protest and file a lawsuit for all the money, That has been taken from me,I have been charged for, because, THIS COMPANY IS SCAMMING PEOPLE THAT DON'T HAVE MUY AND JUST WANT TOO TALK,VE THERE AND LOVE OUR LOVE ONES! The calls are$4.88, but you...
Read more
Product
Securus Technologies Phone Service
#1100967
i spent alot of money every week for my boyfriend to call me 4 out 5 times he calls me (that go through) it says call is being terminated no 3rd party calls...i am NOT calling anyone else....i only want to talk to him....you guys need to resolve this issue cause this...
Read more
Anonymous
Anonymous

The same thing happens to me and a one minute call will cost almost 4 dollars.

1.0
Product
Securus Technologies Phone Service
I didn't like
  • Endeing of calls before they even start
#1001347
Phone calls were only reimbursed when it was a landline phone which no one has anymore company wouldn't reimburse from cell phones
Read more
Anonymous
Tina L

I am being charged for calls when I'm at work. She(securus) said if my answering machine picks up. It will charge. But I'm not accepting it bc I'm not even answering. How can ...

Anonymous
Anonymous

That is insane. They are thieves.

1.5
Product
Securus Technologies Phone Service
#954068

Securus Technologies - *** *** company

#1100364
1.0
Details
My dumb *** banker accidentally filed a fraud charge on securus when I never called and filed a claim and now securus *** *** will never accept a payment from me the only way I can put money on my phone is to money gram and pay extra 12$ on top of the money I put securus service sucks and their calls always hang up if they hear any *** noise I'm so fed up with this company
Comment
Show
Billing Practices
Customer service

Securus Technologies - Make an account asap don't use debit card one time

#1060329
1.1
Details
I talked to my boyfriend on 6/12/17 using my debit card which had money on the card we talked twice that day when I went to check my online banking I noticed I was charged 4 additional times for the two calls made I called the toll free number which it direct me to a website and I don't see a form that associates with overcharging
Comment
Show
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website

Securus Technologies - Many dropped calls

#1059112
1.4
Details
Ive had calls dropped. My place of work allows me to use the phone numbers for work and those are landlines. Yet calls get dropped or cut off i would like credit for a few that have happend
Comment
Show
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website

Securus Technologies Phone Service Review

#1005168
1.1
Details
My brother has been locked up for a month. I reached out to him using this service and was Sadly let down. I'll would NOT pay for this service. I will not sign up for anymore video visitation with this company, EVER! I hope everyone reading this will listen. It's a ripoff!!!! God bless you and your love one
Comment
Show
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
I want my *** money back.$51.25 unlimited calls for 1 month. He called and u charged $29.95 and $14.99 for one *** call.$97.19...for 15 minutes! Call and get run around for hours. Give me my *** money im single parent i dont have $ to *** away on fraud!U have till...
Read more
Anonymous
Mimi

Did ever talk to anyone that didnt give u the run around? The same thing just happened to me except i caught it before i signed their agreement.its a tptal scam and disnt u n...

1.0
Product
Securus Technologies Phone Service
#949894
Here is a summary from 5/9 to present.Calls to the same number through 6/20 were $2.50 whether 1 minute or 20. Rate change on 6/20 the same calls became .13 per minute so a 10 minute call became 1.30 instead of 2.50. Sometimes between July and Aug calls to the same...
Read more
1.0
Product
Securus Technologies Phone Service
#915887
Same fees and lack of service has happened to me recently as it has for others.Seems like they reel you in getting back in contact with your loved one then after you use the service a few times they add a $7.95 fee and fail to tell you it comes out of the amount you...
Read more
2.9
Product
Securus Technologies Phone Service
#851870
They are very incompetent. I talked to an operator that told me how much I owed. I paid it then the next day received a call saying my service was disconnected. I called and was told I was given the wrong amount due. The taxes were not included. I asked them to...
Read more
Anonymous
Anonymous

Class action law suit ...

Product
Securus Technologies Phone Service
#775991
Over the past 7 months my company has stuck it out with Securus hoping and praying that they pull it together. Sadly, they never did. It got exhausting, month after month having to correct these thieves on basic math. They give you a full breakdown of the amount of...
Read more
Product
Securus Technologies Phone Service
#733257
In order to to avoid the online service charge ($7...that's 2 phone calls easy!), I mailed them a check for $75. Sent it well before I ran out of time already on the account. They say allow 10 business days for processing. After about 5, they cashed the check, but...
Read more
Product
Securus Technologies Phone Service
#642350
My daughters father is in jail for doing something ***. I dont disagree with him being there but regardless he is her dad and she loves him so naturally i accepted a call from him using this securus place. Not only was the call $14.99 for 5 minutes which is beyond...
Read more
1.0
Securus Technologies Lansing Charter Township, Michigan
Product
Securus Technologies Phone Service
#569623