Product: Securus Technologies Phone Service Clear all filters (32 of 32 reviews match)
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Securus Technologies - HORRIBLE!

Conversation was constantly breaking up, even to the point where whole sentences were unintelligible. Interesting that NYS DOC is forcing people to use this horrible system and shutting the other companies which I thought were better.
1.1
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Securus Technologies Phone Service
#1207754
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Securus Technologies - Calls can't be heard static then the calls are dropped this

Calls dropped static a lot probably $20.00 worth
1.0
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Securus Technologies Phone Service
#1205122
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Securus Technologies - Silence

Ive attempted to receive multiple calls from loved ones on Securus today, and have received complete silence each time. Not even the automated message. Customer service couldn’t explain a thing. Blamed it on my cell phone, and the penitentiary.
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Securus Technologies Phone Service
#1201806
I spend at least $7.44 a day, if not more on phone calls with my loved one.I constantly am having my phone numbers blocked, and just the other day, they told me they will no longer accept my debit card. So I had to moneygram, which costed me $11 just for a ***...
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5.0
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Securus Technologies Phone Service
#1167980
I Feel, Like I Start protest and file a lawsuit for all the money, That has been taken from me,I have been charged for, because, THIS COMPANY IS SCAMMING PEOPLE THAT DON'T HAVE MUY AND JUST WANT TOO TALK,VE THERE AND LOVE OUR LOVE ONES! The calls are$4.88, but you...
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Securus Technologies Phone Service
#1100967
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Securus Technologies - *** *** company

My dumb *** banker accidentally filed a fraud charge on securus when I never called and filed a claim and now securus *** *** will never accept a payment from me the only way I can put money on my phone is to money gram and pay extra 12$ on top of the money I put securus service sucks and their calls always hang up if they hear any *** noise I'm so fed up with this company
1.0
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Securus Technologies Phone Service
#1100364
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Securus Technologies - Make an account asap don't use debit card one time

I talked to my boyfriend on 6/12/17 using my debit card which had money on the card we talked twice that day when I went to check my online banking I noticed I was charged 4 additional times for the two calls made I called the toll free number which it direct me to a website and I don't see a form that associates with overcharging
1.1
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Securus Technologies Phone Service
#1060329
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Securus Technologies - Many dropped calls

Ive had calls dropped. My place of work allows me to use the phone numbers for work and those are landlines. Yet calls get dropped or cut off i would like credit for a few that have happend
1.4
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Securus Technologies Phone Service
#1059112
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Securus Technologies Phone Service Review

My brother has been locked up for a month. I reached out to him using this service and was Sadly let down. I'll would NOT pay for this service. I will not sign up for anymore video visitation with this company, EVER! I hope everyone reading this will listen. It's a ripoff!!!! God bless you and your love one
1.1
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Securus Technologies Phone Service
#1005168
i spent alot of money every week for my boyfriend to call me 4 out 5 times he calls me (that go through) it says call is being terminated no 3rd party calls...i am NOT calling anyone else....i only want to talk to him....you guys need to resolve this issue cause this...
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Anonymous
Anonymous

The same thing happens to me and a one minute call will cost almost 4 dollars.

1.0
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Securus Technologies Phone Service
I didn't like
  • Endeing of calls before they even start
#1001347