Not resolved
1.5
Details
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty
Website
3 comments

Phone calls were only reimbursed when it was a landline phone which no one has anymore company wouldn't reimburse from cell phones

This person wrote the review because of poor customer service at Securus Technologies. Reviewer claimed that he or she wants Securus Technologies to read this review and look into the issue (if any).

If you have a chance, please contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Securus Technologies and securus technologies phone service for you to read. This information may help you with your purchase decision.

Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1366070

I am being charged for calls when I'm at work. She(securus) said if my answering machine picks up.

It will charge.

But I'm not accepting it bc I'm not even answering. How can they do that

Anonymous
#1355736

That is insane. They are thieves.

Anonymous
Denver, Colorado, United States #1242349

Use Securus phone sytems at your own risk. They have been caught violating the 6th Amendment all over the country.

They record Attorney Client privileged communications and have done so for years. Its a flaw in their software and they have know about it since 2006. Securus should be brought up on Federal charges for wiretapping. They have impacted cases all over the United States.

All inmates whose privileged communications have been recorded should be released for these violations. If you loved ones were on pretrial and the jail used Securus then your Attorney phone calls were given to US Attorneys, DEA, FBI, Marshals Service, District Attorneys and as such they knew anything and everything that was discussed with your attorney, paralegal, private investigator etc. You would call, email, text, and use social media to complain to your Senators Congressmen House Members. They broke the law, they lied and they violated the constitution of the uNited States and as such should be charged criminally.

They knew their software was flawed. Top law enforcement staff members at Golden Colorado Holding facility are fully aware of this and know it was going on for 8 years. That impacted thousands of cases. And that is just one facility imagine how many have been impacted.

Just Google Securus Lawsuits. Start writing your Congress people today and demand they do something.

You May Also Like