Product: Securus Technologies Website Clear all filters (4 of 4 reviews match)
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Securus Technologies in Phoenix, Arizona - Not showing balance

4.0
Details
The app is not showing the balance on your calls
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Review
#1629475 Review #1629475 is a subjective opinion of poster.
Product
Securus Technologies Website
1.0
Details
Your platform is incredibly uneasy to navigate, even with your tutorial videos with a step by step video. You NEED to purchase a customer engagement solution and work on your website, mobile included. You could start by having all the necessary to-do's be a part of the...
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Review
#1354880 Review #1354880 is a subjective opinion of poster.
Product
Securus Technologies Website
Cons
  • Trying to navigate your website
Reason of review
Poor customer service
Preferred solution
Work on your website to be more user friendly
1.0
Details
Using the securus website makes it virtually impossible to schedule an on-site visit. I am able to select a state then when you click facility, it gives you a list of states or just a grey box
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1 comment
Anonymous
#1497307

Securus tech why is your website or working, Been trying to fund my fiancé debit account for three days now her phone credit is dropping, I can’t visit her, The phone calls are what bond our relationship as I I’ve 5000 miles away from her, Not good at all is there another web address

Review
#1275485 Review #1275485 is a subjective opinion of poster.
Product
Securus Technologies Website
Reason of review
Bad quality

Securus Technologies - Worst

Worst service of amy company I have ever delt with. Confusing web site,incomplete instructions,garbled phone calls. Absolutly sucks.
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Review
#1175785 Review #1175785 is a subjective opinion of poster.
Product
Securus Technologies Website
Reason of review
Bad quality

Contact Securus Technologies Customer Service

Mailing Address:
Securus Technologies Inc.
4000 International Pkwy
Carrollton, Texas 75007-1951
United States
Phone:
(800) 844-6591
All Securus Technologies Contacts

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