Unable to speak to someone about an account problem. There solution to customer service questions is to end the call or even the chat.
Absolutely the worst customer service experience I have experienced. No possibility of speaking to a live person, and if you do (with chat) they still end call rather then making sure that they have helped you. There insistence that I have an account when I do not is extremely frustrating.
I have nothing else to say, just random words to satisfy work request. I can't believe this, total inefficient system, adding to my frustration with technology.
Product or Service Mentioned: Securus Technologies Account.