Not resolved

The telephone service is extremely expensive. Not to mention that I cannot fund the account with a credit card, Securus said the facility will not allow it therefore, I have to send it through western union or money gram.

Another $10 fee just to fund the account. I got a message that there were $10 left in the account and then my loved one tried calling me and had to place a collect call cause $8.00 disappeared from the account.

On the video side, we have tried on 2 occasion and my loved one is not able to hear a word we are saying. :(

Product or Service Mentioned: Securus Technologies Phone Plan.

Reason of review: Pricing issue.

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