I have been trying for a month and half to add funds on my account and I keep getting the error message oops, something went wrong. I have called several times and spoke with a agent and they have given me several different reasons from it is my card I am using to it must be the company Secures uses that accepts the payments.
Your securus pay now will accept my card and that charges $14.00 for 15 minutes compared to the website charge which is alot cheaper for 15 minutes. Can someone Please figure out what is wring with your website.
Product or Service Mentioned: Securus Technologies Inmate Phone Service.
Reason of review: Problems with payment.
Preferred solution: Fix your website so it will accept payments.